Sharp MX C303W Error Codes

When the machine displays an error code there is a functional problem with the machine. Sometimes the code can be cleared by turning the machine off for a minute and then powering the machine back up.  When powering down the machine, first turn off the on/off switch on the operation panel. This allows the machine to perform and complete its power down sequence. Wait until the panel has gone dark and any flashing buttons have stopped flashing. Then turn off the main power switch. Wait for a minute and turn the machine back on, first by the main power switch, then the on/off switch on the operation panel. If the code reappears call your service provider and inform them of the code that is displaying on the operation panel.

Sharp MX C303W
Sharp MX C303W

A0

A0 01 PCU ROM ERROR

A0 02 SCU ROM ERROR

A0 06 FAX ROM ERROR

A0 10 COLOR PROFILE ERROR

A0 15 INCOMPATIBLE DSK BOOT AND PROGRAM FIRMWARE

A0 17 UI DATA ERROR

A0 18 ASIC-MAIN FIRMWARE INCONSISTENT ERROR

A0 19 MFP BOOT ERROR

A0 20 CONFLICT FIRMWARE AND EEPROM DATA VERSION (MFP)

A0 21 CONFLICT FIRMWARE AND EEPROM DATA VERSION (PCU)

A0 22 CONFLICT FIRMWARE AND EEPROM DATA VERSION (SCU)

C1

C1 10 MAIN CHARGER TROUBLE 

C1 40 MC PWB TROUBLE

E6

E6 10 SHADING BLACK CORRECTION ERROR (SPF)

E6 11 SHADING WHITE CORRECTION ERROR (SPF)

E6 14 CCD ASIC ERROR (SPF)

E7

E7 01 MFP IMAGE DATA ERROR

E7 03 HDD TROUBLE

E7 04 HDD-ASIC ERROR 

E7 10 SHADING ERROR (BLACK CORRECTION) 

E7 11 SHADING ERROR (WHITE CORRECTION) 

E7 14 CCD -ASIC ERROR 

E7 20 LSU BD (KC) DETECTION ERROR / LSU LD DEFORM ERROR (K)

E7 21 LSU LD DEFORM ERROR (C)

E7 22 LSU LD DEFORM ERROR (M)

E7 23 LSU BD (MY) DETECTION ERROR / LSU LD DEFORM ERROR (Y)

E7 28 LSU – PCU COMMUNICATION ERROR

E7 29 LSU ASIC FREQUENCY ERROR

E7 49 WATER MARK DATA ERROR

E7 50 COMBINATION ERROR BETWEEN PWB AND FIRMWARE (PCU PWB DETECTION)

E7 55 PCU PWB INFORMATION SUM ERROR

E7 60 COMBINATION ERROR BETWEEN PWB AND FIRMWARE (MFPC PWB DETECTION)

E7 61 COMBINATION ERROR MFPC PWB AND THE PCU PWB (MFPC PWB DETECTION)

E7 80 MFP – SCU PWB COMMUNICATION ERROR

E7 90 MFP – PCU PWB COMMUNICATION ERROR

E7 91 FAX RECEPTION IMAGE DATA ERROR

E7 92 COPY IMAGE DATA ERROR

E7 93 COPY, IMAGE SEND, FAX, FILING, PRINT IMAGE DATA PROCESS ERROR

E7 94 IMAGE DATA PROCESS ERROR (WHEN IMPORTING FILE DATA)

E7 A8 eMMC PWB ERROR

E7 C0 TPM PWB (DSK) ACCESS ERROR

E7 C1 SECURITY CHECK ERROR

E7 C2 FIRMWARE CHECKSUM ERROR

E7 C3  FIRMWARE ERROR

EE

EE EC AUTOMATIC TONER DENSITY ADJUSTMENT ERROR

EE EL AUTOMATIC TONER DENSITY ADJUSTMENT ERROR (OVER TONER)

EE EU AUTOMATIC TONER DENSITY ADJUSTMENT ERROR (UNDER TONER)

F2

F2 22 DISCHARGE LAMP TROUBLE (K)

F2 23 DISCHARGE LAMP TROUBLE (C)

F2 24 DISCHARGE LAMP TROUBLE (M)

F2 25 DISCHARGE LAMP TROUBLE (Y)

F2 30 POWER THERMISTOR TROUBLE

F2 39 TEMPERATURE AND HUMIDITY SENSOR (AMBIENT TEMPERATURE DETECTION) TROUBLE

F2 40 TONER DENSITY SENSOR TROUBLE (K)

F2 41 TONER DENSITY SENSOR TROUBLE (C)

F2 42 TONER DENSITY SENSOR TROUBLE (M)

F2 43 TONER DENSITY SENSOR TROUBLE (Y)

F2 45 COLOR IMAGE DENSITY SENSOR TROUBLE

F2 47 OZONE DUCT THERMISTOR TROUBLE

F2 49 LSU THERMISTOR TROUBLE

F2 50 K DRUM PHASE SENSOR TROUBLE

F2 51 COLOR DRUM PHASE SENSOR TROUBLE

F2 58 TEMPERATURE/HUMIDITY SENSOR TROUBLE (HUD_M/TH_M)

F2 64 TONER SUPPLY OPERATION TROUBLE (K)

F2 65 TONER SUPPLY OPERATION TROUBLE (C)

F2 66 TONER SUPPLY OPERATION TROUBLE (M)

F2 67 TONER SUPPLY OPERATION TROUBLE (Y)

F2 70 IMPROPER TONER CARTRIDGE DETECTION (K)

F2 71 IMPROPER TONER CARTRIDGE DETECTION (C)

F2 72 IMPROPER TONER CARTRIDGE DETECTION (M)

F2 73 IMPROPER TONER CARTRIDGE DETECTION (Y)

F2 74 TONER CARTRIDGE CRUM ERROR (K)

F2 75 TONER CARTRIDGE CRUM ERROR (C)

F2 78 TONER CARTRIDGE CRUM ERROR (M)

F2 77 TONER CARTRIDGE CRUM ERROR (Y)

F2 78 IMAGE DENSITY SENSOR TROUBLE 

F6

F6 00 MFPC PWB – FAX COMMUNICATION TROUBLE

F6 01 MAIN PWB EEPROM READ/WRITE ERROR

F6 04 FAX MODEM OPERATION TROUBLE

F6 21 IMPROPER COMBINATION OF TEL/LIU PWB FAX SOFT SWITCH

F6 30 FAX 1 CHIP MICROPROCESSOR ACCESS ERROR (FAX DETECTION)

F6 97 INCOMPATIBILITY BETWEEN FAX CONTROL PWB AND THE MAIN MACHINE

F6 98 INCOMPATIBILITY BETWEEN FAX MAIN PWB DESTINATION AND THE MAIN MACHINE DESTINATION

H2

H2 00 THERMISTER OPEN TROUBLE (TH_UM_AD2)

H2 02 THERMISTER OPEN TROUBLE (TH_US)

H2 03 COMPENSATION THERMISTER OPEN TROUBLE (TH_UM_CS)

H3

H3 00 FUSING SECTION HIGH TEMPERATURE TROUBLE (TH_UM_CS)

H3 02 FUSING SECTION HIGH TEMPERATURE TROUBLE (TH_US)

H4

H4 00 FUSING SECTION LOW TEMPERATURE ERROR (TH_UM_CS)

H4 30 THERMISTOR INPUT ERROR (TH_UM)

H5

H5 01 5 TIMES CONTINUOUS DETECTION OF POD 1 NOT-REACHED JAM

H7

H7 10 RECOVERY ERROR FROM LOW FUSER TEMP (TH_UM_CS)

L1

L1 00 SCANNER FEED TROUBLE

L3

L3 00 SCANNER RETURN TROUBLE

L4

L4 01 MAIN MOTOR TROUBLE

L4 06 TRANSFER UNIT LIFT TROUBLE

L4 17 DRUM MOTOR TROUBLE (K)

L4 18 DRUM MOTOR TROUBLE (C)

L4 32 POWER SOURCE COOLING FAN TROUBLE

L4 35 FUSING COOLING FAN TROUBLE

L4 40 OZONE FAN MOTOR 1 TROUBLE

L4 44 POWER SOURCE COOLING FAN 2 TROUBLE

L6

L6 10 POLYGON MOTOR TROUBLE

L8

L8 01 FULL WAVE SIGNAL DETECTION ERROR

L8 02 FULL WAVE SIGNAL ERROR

L8 20 COMMUNICATION ERROR OF MFPC PWB / LSU MOTHER BOARD

PC

PC — PERSONAL COUNTER NOT DETECTED

U1

U1 01 BATTERY TROUBLE

U2

U2 00 MFP EEPROM READ/WRITE ERROR

U2 05 ACCOUNT DATA ERROR

U2 11 MFPC PWB EEPROM COUNTER CHECK SUM ERROR

U2 30 MFPC PWB AND PCU PWB MANUFACTURING NO. DATA INCONSISTENCY

U2 40 eMMC PWB SYSTEM STORAGE DATA AREA ERROR

U2 41 HDD SYSTEM STORAGE DATA AREA ERROR

U2 42 MACHINE ADJUSTMENT DATA ERROR

U2 50 HDD USER AUTHENTICATION DATA CHECK SUM ERROR

U2 60 WATERMARK CHECK ERROR

U2 70 OCR DICTIONARY CHECK ERROR

U2 74 RECOVERY DATA ERROR

U2 80 SCN EEPROM READ/WRITE ERROR

U2 81 SCN EEPROM CHECK SUM ERROR

U2 90 PCU EEPROM READ/WRITE ERROR

U2 91 PCU EEPROM CHECK SUM ERROR

U5

U5 00 SPF COMMUNICATION ERROR

U6

U6 00 PCU PWB /DESK PAPER FEED DESK COMMUNICATION ERROR

U6 01 DESK PAPER FEED TRAY 1 LIFT TROUBLE

U6 02 DESK PAPER FEED TRAY 2 LIFT TROUBLE

U6 03 DESK PAPER FEED TRAY 3 LIFT TROUBLE

U6 04 DESK PAPER FEED TRAY 4 LIFT TROUBLE

U6 11 DESK PAPER FEED TRAY 1 TRANSPORT TROUBLE

U6 12 DESK PAPER FEED TRAY 2 TRANSPORT TROUBLE

U6 13 DESK PAPER FEED TRAY 3 TRANSPORT TROUBLE

U6 14 DESK PAPER FEED TRAY 4 TRANSPORT TROUBLE

U6 30 DESK COMMUNICATION ERROR BETWEEN PAPER FEED TRAY 1 AND TRAY 2

U6 40 DESK COMMUNICATION ERROR BETWEEN PAPER FEED TRAY 2 AND TRAY 3

U6 50 DESK – MAIN UNIT COMBINATION TROUBLE

U6 55 DESK FIRMWARE INCONSISTENT ERROR

U6 56 DESK PAPER FEED TRAY 1 FIRMWARE ERROR

U6 57 DESK PAPER FEED TRAY 2 FIRMWARE ERROR

U6 58 DESK PAPER FEED TRAY 3 FIRMWARE ERROR

U6 59 DESK PAPER FEED TRAY 4 FIRMWARE ERROR

U6 60 DESK COMMUNICATION ERROR BETWEEN PAPER FEED TRAY 3 AND TRAY 4

U6 70 FIRMWARE VERSION MISMATCH ERROR BETWEEN DESKS

U7

U7 50 MFPC PWB – VENDOR MACHINE COMMUNICATION ERROR

U7 51 VENDOR MACHINE ERROR

U9

U9 01 TOUCH PANEL TROUBLE

UC

UC 02  SCAN ASIC IPD ERROR SCU

UC 12 SCAN ASIC IPD ERROR (DSPF DETECTION)

UC 20 SCAN ASIC DOCC ERROR

UC 30 SCAN ASIC DOCC ERROR (DSPF DETECTION)

End of Sharp MX C303W Error Codes List

Scroll to Top