Sharp MX M3570 Error Codes

When the machine displays an error code there is a functional problem with the machine. Sometimes the code can be cleared by turning the machine off for a minute and then powering the machine back up.  When powering down the machine, first turn off the on/off switch on the operation panel. This allows the machine to perform and complete its power down sequence. Wait until the panel has gone dark and any flashing buttons have stopped flashing. Then turn off the main power switch. Wait for a minute and turn the machine back on, first by the main power switch, then the on/off switch on the operation panel. If the code reappears call your service provider and inform them of the code that is displaying on the operation panel.

Sharp MX M3570
Sharp MX M3570

A0

A0 01 PCU PWB ROM ERROR

A0 02 SCN-MFP PWB ROM ERROR

A0 04 ACU ROM ERROR

A0 10 COLOR PROFILE ERROR

A0 15 STORED DSK DATA CONFLICT

A0 17 UI DATA ERROR

A0 18 ASIC MAIN FIRMWARE INCONSISTENT ERROR

A0 19 MFP BOOT ERROR

A0 20 MFP FIRMWARE AND EEPROM DATA INCONSISTENT ERROR

A0 21 PCU FIRMWARE AND EEPROM DATA INCONSISTENT ERROR

A0 22 SCN FIRMWARE AND EEPROM DATA INCONSISTENT ERROR

C1

C1 10 MAIN CHARGER ERROR

C1 40 HIGH VOLTAGE PWB TROUBLE

C4

C4 20 TC OUTPUT ERROR

E6

E6 10 SHADING BLACK CORRECTION ERROR (SPF)

E6 11 SHADING WHITE CORRECTION ERROR (SPF)

E6 14 CCD ASIC ERROR (SPF)

E7

E7 01 IMAGE DATA ERROR

E7 03 HDD /SSD  ERROR

E7 04 HDD-ASIC ERROR (DSK)

E7 10 SHADING BLACK CORRECTION ERROR

E7 11 SHADING WHITE CORRECTION ERROR

E7 14 CCD -ASIC ERROR (OC)

E7 20 LSU BD DETECTION ERROR

E7 21 LSU LD DETECTION ERROR

E7 24 LSU LD DRIVER ERROR 

E7 28 LSU ASIC – PCU ACCESS ERROR

E7 29 LSU ASIC FREQUENCY ERROR

E7 49 WATER MARK DATA ERROR

E7 50 PCU PWB AND FIRMWARE INCONSISTENT ERROR

E7 55 PCU PWB INFORMATION SUM ERROR

E7 60 SCN MFP PWB AND FIRMWARE INCONSISTENT ERROR

E7 61 SCN MFP PWB AND PCU PWB COMBINATION ERROR

E7 62 SCN MFP PWB AND SCANNER COMBINATION ERROR

E7 80 SCN MFP PWB  SCANNER COMMUNICATION ERROR

E7 90 SCN-MFP PWB – PCU PWB COMMUNICATION ERROR

E7 91 FAX RECEIVED IMAGE DATA ERROR

E7 92 COPY IMAGE DATA ERROR

E7 93 COPY, IMAGE SEND, FILING, PRINT IMAGE DATA PROCESS ERROR

E7 94 IMAGE DATA PROCESS ERROR

E7 A0 LD PWB EEPROM/LD DRIVER READ/WRITE ERROR

E7 A8 eMMC PWB ERROR

E7 C0 TPM PWB ACCESS ERROR

E7 C1 SECURITY CHECK ERROR

EE

EE EC AUTOMATIC TONER DENSITY ADJUSTMENT ERROR

EE EL AUTOMATIC TONER DENSITY ADJUSTMENT ERROR (OVER TONER)

EE EU AUTOMATIC TONER DENSITY ADJUSTMENT ERROR (UNDER TONER)

F1

F1 00 FINISHER COMMUNICATION ERROR

F1 01 FINISHER JOGGER OPERATION TROUBLE (1K)

F1 02 FINISHER ENTRY PORT TRANSPORT OPERATION TROUBLE (1K)

F1 03 FINISHER OSCILLATION OPERATION TROUBLE (3K)

F1 04 FINISHER PADDLE TROUBLE (INNER)

F1 04 FINISHER PADDLE TROUBLE (3K)

F1 05 FINISHER RETURN OPERATION TROUBLE (INNER)

F1 06 FINISHER PAPER EXIT TRANSPORT OPERATION TROUBLE (1K)

F1 08 FINISHER STAPLER SHIFT OPERATION TROUBLE (INNER)

F1 08 FINISHER STAPLER SHIFT OPERATION TROUBLE (1K)

F1 08 FINISHER STAPLER SHIFT OPERATION TROUBLE (3K)

F1 10 FINISHER STAPLE OPERATION TROUBLE (INNER)

F1 10 FINISHER STAPLE OPERATION TROUBLE (1K)

F1 10 FINISHER STAPLE OPERATION TROUBLE (3K)

F1 11 FINISHER PAPER EXIT OPERATION TROUBLE (1K)

F1 12 FINISHER PROOF TRANSPORT OPERATION TROUBLE (1K)

F1 13 FINISHER PAPER EXIT GUIDE PLATE OPERATION TROUBLE (1K)

F1 14 FINISHER REAR PAPER EDGE FLAP OPERATION TROUBLE (3K)

F1 15 FINISHER TRAY LIFT OPERATION TROUBLE (INNER)

F1 15 FINISHER TRAY LIFT OPERATION TROUBLE (1K)

F1 15 FINISHER TRAY LIFT OPERATION TROUBLE (3K)

F1 16 FINISHER ESCAPE/SADDLE TRANSPORT SWITCHING OPERATION TROUBLE (3K)

F1 18 FINISHER PAPER BUNDLE HOLD OPERATION TROUBLE (INNER)

F1 19 FINISHER  FRONT PAPER ALIGNMENT OPERATION TROUBLE (INNER)

F1 19 FINISHER  FRONT PAPER ALIGNMENT OPERATION TROUBLE (3K)

F1 20 FINISHER REAR PAPER ALIGNMENT TROUBLE (INNER)

F1 20 FINISHER REAR PAPER ALIGNMENT TROUBLE (3K)

F1 22 FINISHER PAPER BUNDLE EXIT OPERATION TROUBLE (INNER)

F1 22 FINISHER PAPER BUNDLE EXIT OPERATION TROUBLE (3K)

F1 23 SAFETY SWITCH TROUBLE (3K)

F1 28 FINISHER STACKING OPERATION TROUBLE (1K)

F1 28 FINISHER STACKING OPERATION TROUBLE (3K)

F1 29 FUSE BLOWN TROUBLE (1K)

F1 30 FINISHER SADDLE COMMUNICATION ERROR (3K)

F1 31 FINISHER SADDLE FOLDING OPERATION TROUBLE (1K)

F1 31 FINISHER PAPER EXIT OPERATION TROUBLE (3K)

F1 32 FINISHER PUNCH UNIT COMMUNICATION ERROR (INNER)

F1 32 FINISHER PUNCH UNIT COMMUNICATION ERROR (3K)

F1 33 FINISHER PUNCH UNIT SHIFTING OPERATION TROUBLE (INNER)

F1 33 FINISHER PUNCH UNIT SHIFTING OPERATION TROUBLE (3K)

F1 34 FINISHER PUNCH OPERATION TROUBLE (INNER)

F1 34 FINISHER PUNCH OPERATION TROUBLE (1K)

F1 34 FINISHER PUNCH OPERATION TROUBLE (3K)

F1 35 FINISHER PUNCH REGISTRATION OPERATION TROUBLE (1K)

F1 37 FINISHER BACK UP MEMORY ERROR (INNER)

F1 37 FINISHER BACK UP MEMORY ERROR (1K)

F1 38 FINISHER PUNCH BACKUP MEMORY ERROR (INNER)

F1 38 FINISHER PUNCH BACKUP MEMORY ERROR (3K)

F1 43 FINISHER SADDLE ALIGNMENT OPERATION TROUBLE (K)

F1 44 FINISHER SADDLE GRIPPER OPERATION TROUBLE (3K)

F1 45 FINISHER SADDLE STAPLE OPERATION TROUBLE (3K)

F1 46 FINISHER SADDLE FOLDING OPERATION TROUBLE (1K)

F1 46 FINISHER SADDLE FOLDING OPERATION TROUBLE (3K)

F1 47 FINISHER SADDLE PAPER TRANSPORT OPERATION TROUBLE (3K)

F1 48 FINISHER BUNDLE TRANSPORT UPPER PRESSURE RELEASE / REFERENCE FENCE ESCAPE MOTOR TROUBLE (1K)

F1 49 FINISHER BUNDLE TRANSPORT LOWER PRESSURE RELEASE MOTOR TROUBLE (1K)

F1 50 FINISHER -MAIN MACHINE INCOMPATIBLE ERROR

F1 51 FINISHER COMMUNICATION ERROR (3K)

F1 53 FINISHER-MAIN MACHINE INCONSISTENT ERROR

F1 54 FINISHER PUNCH UNIT DESTINATION INCONSISTENT ERROR (INNER) (3K)

F1 55 FINISHER FIRMWARE INCONSISTENT ERROR

F1 78 FINISHER ECO STAPLE OPERATION TROUBLE (INNER)

F1 78 FINISHER STAPLE FREE STAPLER OPERATION TROUBLE (3K)

F1 83 FINISHER GUIDE OPERATION TROUBLE (3K)

F1 89 FINISHER SHIFT OPERATION TROUBLE (1K)

F2

F2 22 DISCHARGE LAMP TROUBLE 

F2 39 TEMPERATURE SENSOR ERROR

F2 40 TONER DENSITY ERROR

F2 58 HUMIDITY SENSOR ERROR

F2 64 TONER SUPPLY TROUBLE

F2 70 IMPROPER TONER CARTRIDGE DETECTION 

F2 74 TONER CARTRIDGE ERROR 

F2 78 IMAGE DENSITY SENSOR ERROR

F3

F3 12 PAPER FEED TRAY 1 LIFT OPERATION TROUBLE

F3 22 DESK PAPER FEED TRAY 1 LIFT OPERATION TROUBLE

F6

F6 00 SCN MFP PWB-FAX COMMUNICATION ERROR

F6 01 FAX EEPROM READ/WRITE ERROR

F6 02 FAX POWER SUPPLY TROUBLE

F6 04 FAX MODEM OPERATION TROUBLE

F6 21 IMPROPER COMBINATION OF FAX PWB AND FAX SOFT SWITCH INCONSISTENT ERROR

F6 30 FAX POWER CONTROLLER ACCESS ERROR

F6 97 FAX AND MAIN MACHINE INCONSISTENT ERROR

F6 98 FAX AND MAIN MACHINE DESTINATION INCONSISTENT ERROR

H2

H2 00 THERMISTOR OPEN TROUBLE (TH_UM_AD2)

H2 02 THERMISTOR OPEN TROUBLE (TH_US)

H2 03 THERMISTOR OPEN TROUBLE (TH_UM_AD1)

H2 06 THERMISTOR OPEN TROUBLE (TH_US2)

H3

H3 00 FUSING HIGH TEMPERATURE ERROR (TH_UM)

H3 02 FUSING HIGH TEMPERATURE ERROR (TH_US)

H4

H4 00 FUSING LOW TEMPERATURE ERROR (TH_UM)

H4 02 FUSING LOW TEMPERATURE ERROR (TH_US)

H4 30 THERMISTOR INPUT ERROR (TH_UM)

H5

H5 01 5 TIMES CONTINUOUS DETECTION OF POD 1 NOT-REACHED JAM

H7

H7 10 RECOVERY ERROR FROM LOW FUSING TEMP (TH_UM)

H7 12 RECOVERY ERROR FROM LOW FUSING TEMP (TH_US)

L1

L1 00 SCANNER FEED TROUBLE

L3

L3 00 SCANNER RETURN TROUBLE

L4

L4 02 PAPER FEED MOTOR TROUBLE

L4 03 FUSING MOTOR TROUBLE

L4 09 REGISTRATION MOTOR TROUBLE

L4 11 OFFSET MOTOR TROUBLE

L4 16 FUSING PRESSURE RELEASE TROUBLE

L4 17 DRUM MOTOR TROUBLE 

L4 32 POWER SUPPLY FAN 1 TROUBLE

L4 39 PAPER EXIT FAN 1 TROUBLE

L4 43 PAPER EXIT FAN 2TROUBLE

L4 50 PROCESS FAN 1 TROUBLE

L4 51 PROCESS FAN 2 TROUBLE

L4 75 PAPER EXIT MOTOR TROUBLE

L4 76 REVERSE MOTOR TROUBLE

L4 77 ADU MOTOR 1 TROUBLE

L4 78 ADU MOTOR 2 TROUBLE

L4 79 TRANSPORT MOTOR TROUBLE

L6

L6 10 POLYGON MOTOR TROUBLE

L8

L8 01 FULL WAVE SIGNAL DETECTION ERROR

L8 02 FULL WAVE SIGNAL ERROR

L8 03 ABNORMAL VOLTAGE INPUT ERROR

L8 20 POWER CONTROLLER COMMUNICATION ERROR

U1

U1 01 BATTERY TROUBLE

U2

U2 00 MFP EEPROM READ/WRITE ERROR

U2 05 ERRONEOUS DETECTION OF ACCOUNT MANAGEMENT DATA / HDD INTERNAL AUTHENTICATION DB TABLE ERROR

U2 11 MFP EEPROM COUNTER CHECK SUM ERROR

U2 30 SCN MFP PWB AND PCU PWB DATA INCONSISTENCY

U2 40 eMMC PWB SYSTEM STORAGE DATA ERROR

U2 41 HDD/MSATA SSD STORAGE DATA AREA ERROR

U2 42 MACHINE ADJUSTMENT DATA ERROR

U2 50 HDD USER AUTHENTICATION DATA CHECK SUM ERROR

U2 60 WATERMARK CHECK ERROR

U2 70 OCR DICTIONARY CHECK ERROR

U2 71 VOICE IC ERROR

U2 72 SOUND DATA CHECK ERROR

U2 73 NFC TAG ERROR

U2 74 RECOVERY DATA ERROR

U2 80 SCN EEPROM READ/WRITE ERROR

U2 81 SCN EEPROM CHECK SUM ERROR

U2 90 PCU EEPROM READ/WRITE ERROR

U2 91 PCU EEPROM CHECK SUM ERROR

U5

U5 00 SPF COMMUNICATION ERROR

U5 16 SPF FAN TROUBLE

U5 20 SPF TRANSPORT TROUBLE

U5 30 SPF DOCUMENT FEED TRAY LIFT UP TROUBLE

U5 31 SPF DOCUMENT FEED TRAY LIFT DOWN TROUBLE

U6

U6 00 PCU PWB /DESK PAPER FEED DESK COMMUNICATION ERROR

U6 01 DESK PAPER FEED TRAY 2 LIFT TROUBLE

U6 02 DESK PAPER FEED TRAY 3 LIFT TROUBLE

U6 09 LCC LIFT TROUBLE

U6 10 DESK PAPER TRANSPORT TROUBLE

U6 20 LCC PWB – PCU PWB COMMUNICATION ERROR

U6 21 LCC PAPER TRANSPORT TROUBLE

U6 22 LCC 24V POWER TROUBLE

U6 23 LCC TRAY DESCENDING TROUBLE

U6 50 DESK – MAIN UNIT COMBINATION TROUBLE

U6 51 LCC – MAIN UNIT COMBINATION TROUBLE

U6 52 DESK COMMUNICATION ERROR

U6 54 LCC FIRMWARE INCONSISTENT ERROR

U6 55 DESK FIRMWARE INCONSISTENT ERROR

U7

U7 50 VENDOR MACHINE COMMUNICATION ERROR

U7 51 VENDOR MACHINE OPERATION TROUBLE

U9

U9 01 TOUCH PANEL TROUBLE

UC

UC 02 ASIC CPT ERROR

UC 12 ASIC CPT ERROR (DSPF)

UC 20 ASIC DOCC ERROR

UC 30 ASIC DOCC ERROR (DSPF)

End of Sharp MX M3570 Error Codes List

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