Cleaning the charge grid is easy to do with the provided green cleaning rod. There are four drum units, each with it’s own charge grid. Follow the simple steps below to remove the lines from your print jobs and copies. Over time dust and toner can build up on the charge grid. With a few strokes of the green cleaning rod you can remove these lines (black, cyan, magenta, or yellow) without having to call a copier service technician.
Cleaning the laser slit glass is easy to do with the provided grey cleaning rod. There are four drum units, each with it’s own laser slit glass opening. Follow the simple steps below to remove the white lines (or voids) from your print jobs and copies. Over time dust and toner can build up on the laser slit glass. With a few strokes of the grey cleaning rod you can remove these white lines (or voids) without having to call a copier service technician. The white pad of the cleaning rod should be facing downward. If the pad needs replacing, there are extra cleaning pads mounted on the back of the toner collection bottle.
Cleaning the scanner glass will remove lines from from your scanned documents. If you are scanning the documents to email or a folder, a dirty scanner glass will cause lines on your document scans. And if you copy the scanned documents you will have lines on your copies as well. Some models will have two scanner glasses (for scanning both sides of a document with a single pass) and some models will only have one scanner glass. A dirty scanner glass will not cause lines on print jobs sent from a computer because the scanner is not being used, the image is sent to the copier from the computer. If you are getting lines on print jobs sent from your computer, use the cleaning steps above (cleaning the charger grid & laser slit glass). Clean the glass very carefully. You do not want to scratch the glass. Using glass cleaner or water applied to a clean dry cloth is recommended. Do not apply glass cleaner or water directly to the glass because it could run past the glass and enter delicate areas of the machine. It is important to remove even the smallest spec. The scanners are very sensitive and will pick up on debris that very hard for the human eye to see. The paper will be moving over the glass, so a spot becomes a line to the scanner.