SHARP MX 3100N ERROR CODES
SHARP MX 3100N ERROR CODES
When the machine displays an error code there is a functional problem with the machine. Sometimes the code can be cleared by turning the machine off for a minute and then powering the machine back up. When powering down the machine, first turn off the on/off switch on the operation panel. This allows the machine to perform and complete its power down sequence. Wait until the panel has gone dark and any flashing buttons have stopped flashing. Then turn off the main power switch. Wait for a minute and turn the machine back on, first by the main power switch, then the on/off switch on the operation panel. If the code reappears call your service provider and inform them of the code that is displaying on the operation panel.
A0
A0 01 PCU PWB ROM ERROR
A0 02 SCU PWB ROM ERROR
A0 10 MFP PWB ROM ERROR
A0 11 FIRMWARE VERSION INCONSISTENCY (MFP-PCU)
A0 12 FIRMWARE VERSION INCONSISTENCY (MFP-SCU)
A0 15 CONFLICT DSK BOOT VERSION
A0 20 MFP FIRMWARE VERSION AND EEPROM DATA VERSION INCONSISTANCY
A0 21 PCU FIRMWARE VERSION AND EEPROM DATA VERSION INCONSISTANCY
A0 22 SCU FIRMWARE VERSION AND EEPROM DATA VERSION INCONSISTANCY
C1
C1 10 MAIN CHARGER TROUBLE (BK)
C1 14 MAIN CHARGER TROUBLE (COLOR)
C4
C4 00 PTC TROUBLE
C4 02 PTC HEATER OPEN TROUBLE
C4 03 PTC HEATER SHORT TROUBLE
C4 10 PTC NO CONTROL
E7
E7 01 MFP IMAGE DATA ERROR
E7 03 HDD TROUBLE
E7 04 HDD-ASIC ERROR
E7 05 STANDARD MEMORY/EXPANSION MEMORY READ/WRITE ERROR (MFP PWB)
E7 06 IMAGE DATA DECODE ERROR
E7 08 MFP MEMORY COMPATIBILITY ERROR (MFP PWB)
E7 09 STANDARD EXTENSION MEMORY SIZE / EXPANSION MEMORY SIZE ERROR (MFP PWB)
E7 10 SHADING ERROR (BLACK CORRECTION)
E7 11 SHADING ERROR (WHITE CORRECTION)
E7 14 CCD -ASIC TROUBLE
E7 20 LSU LASER DETECTION TROUBLE (K)
E7 21 LSU LASER DETECTION TROUBLE (C)
E7 22 LSU LASER DETECTION TROUBLE (M)
E7 23 LSU LASER DETECTION TROUBLE (Y)
E7 28 LSU-PCU CONNECTION ERROR
E7 29 LSU ASIC FREQUENCY ERROR
E7 50 ENGINE CONNECTION TROUBLE
E7 55 PWB INFORMATION SUM ERROR (ENGINE DETECTION)
E7 60 COMBINATION ERROR BETWEEN THE MFP PWB AND OTHER PWB. FIRMWARE
E7 61 COMBINATION ERROR BETWEEN THE MFP PWB AND THE PCU PWB
E7 65 MFP EEPROM SUM CHECK ERROR
E7 80 MFP-SCU PWB COMMUNICATION ERROR
E7 90 MFP-PCU PWB COMMUNICATION ERROR
EE
EE EC AUTOMATIC TONER DENSITY ADJUSTMENT ERROR (SAMPLING LEVEL 76-117/139-178)
EE EL AUTOMATIC TONER DENSITY ADJUSTMENT ERROR (OVERTONER)
EE EU AUTOMATIC TONER DENSITY ADJUSTMENT ERROR (UNDERTONER)
F1
F1 00 FINISHER - PCU PWB COMMUNICATION ERROR
F1 03 FINISHER PAPER EXIT ROLLER LIFTING OPERATION TROUBLE
F1 08 STAPLER SHIFT TROUBLE
F1 10 STAPLE OPERATION TROUBLE
F1 11 FINISHER GRIP OPERATION TROUBLE
F1 15 FINISHER PAPER EXIT TRAY LIFT OPERATION TROUBLE
F1 19 FINISHER ALIGNMENT OPERATION TROUBLE F
F1 20 FINISHER ALIGNMENT OPERATION TROUBLE R
F1 21 FINISHER FAN TROUBLE
F1 31 SADDLE PAPER FOLDING TROUBLE
F1 32 FINISHER PUNCH UNIT COMMUNICATION ERROR
F1 33 PUNCH UNIT SHIFT OPERATION TROUBLE
F1 34 PUNCH OPERATION TROUBLE
F1 36 PUNCH PAPER EDGE DETECTION TROUBLE
F1 37 FINISHER DATA BACKUP RAM ERROR
F1 38 PUNCH DATA BACKUP RAM ERROR
F1 39 PUNCH PAPER DUST SENSOR ERROR
F1 41 SADDLE PAPER POSITIONING OPERATION TROUBLE
F1 43 SADDLE ALIGNMENT OPERATION TROUBLE
F1 45 SADDLE STAPLE TROUBLE
F1 47 SADDLE PAPER TRANSPORT MOTOR TROUBLE
F1 50 MAIN UNIT - FINISHER COMBINATION ERROR
F2
F2 22 DISCHARGE LAMP TROUBLE (K)
F2 23 DISCHARGE LAMP TROUBLE (C)
F2 24 DISCHARGE LAMP TROUBLE (M)
F2 25 DISCHARGE LAMP TROUBLE (Y)
F2 39 PROCESS THERMISTOR TROUBLE
F2 40 TONER DENSITY SENSOR TROUBLE (BLACK)
F2 41 TONER DENSITY SENSOR TROUBLE (CYAN)
F2 42 TONER DENSITY SENSOR TROUBLE (MAGENTA)
F2 43 TONER DENSITY SENSOR TROUBLE (YELLOW)
F2 45 COLOR IMAGE DENSITY SENSOR TROUBLE
F2 49 LSU THERMISTOR TROUBLE
F2 50 K DRUM PHASE SENSOR TROUBLE
F2 51 COLOR DRUM PHASE SENSOR TROUBLE
F2 58 PROCESS HUMIDITY SENSOR TROUBLE
F2 64 TONER SUPPLY OPERATION TROUBLE (BLACK)
F2 65 TONER SUPPLY OPERATION TROUBLE (CYAN)
F2 66 TONER SUPPLY OPERATION TROUBLE (MAGENTA)
F2 67 TONER SUPPLY OPERATION TROUBLE (YELLOW)
F2 70 IMPROPER TONER CARTRIDGE DETECTION (BLACK)
F2 71 IMPROPER TONER CARTRIDGE DETECTION (CYAN)
F2 72 IMPROPER TONER CARTRIDGE DETECTION (MAGENTA)
F2 73 IMPROPER TONER CARTRIDGE DETECTION (YELLOW)
F2 74 TONER CARTRIDGE CRUM ERROR (BLACK)
F2 75 TONER CARTRIDGE CRUM ERROR (CYAN)
F2 76 TONER CARTRIDGE CRUM ERROR (MAGENTA)
F2 77 TONER CARTRIDGE CRUM ERROR (YELLOW)
F2 78 REGISTRATION IMAGE DENSITY SENSOR TROUBLE (TRANSFER BELT SUBSTRATE REFLECTION RATE ABNORMALITY)
F3
F3 12 PAPER FEED TRAY 1 LIFT OPERATION TROUBLE
F3 22 PAPER FEED TRAY 2 LIFT OPERATION TROUBLE
H2
H2 00 THERMISTOR OPEN TROUBLE (TH_UM_AD2)
H2 01 THERMISTOR OPEN TROUBLE (TH_LM)
H2 02 SUB THERMISTOR OPEN TROUBLE (TH_US)
H2 03 COMPENSATION THERMISTOR OPEN TROUBLE (TH_UM_AD1)
H3
H3 00 FUSING SECTION HIGH TEMPERATURE TROUBLE (TH_UM)
H3 01 FUSING SECTION HIGH TEMPERATURE TROUBLE (TH_LM)
H3 02 FUSING SECTION HIGH TEMPERATURE TROUBLE (TH_US)
H4
H4 00 FUSING SECTION LOW TEMPERATURE TROUBLE (TH_UM_AD2)
H4 01 FUSING SECTION LOW TEMPERATURE TROUBLE (TH_LM)
H4 02 FUSING SECTION LOW TEMPERATURE TROUBLE (TH_US)
H4 30 THERMISTOR INPUT CIRCUIT TROUBLE (TH_UM)
H5
H5 01 5 TIMES CONTINUOUS POD 1 NOT-REACH JAM
H7
H7 10 FUSING LOW TEMPERATURE RECOVERY TROUBLE (TH_UM_AD2)
H7 11 FUSING LOW TEMPERATURE RECOVERY TROUBLE (TH_LM)
H7 12 FUSING LOW TEMPERATURE RECOVERY TROUBLE (TH_US)
L1
L1 00 SCANNER FEED TROUBLE
L3
L3 00 SCANNER RETURN TROUBLE
L4
L4 02 PAPER FEED MOTOR TROUBLE
L4 04 DEVELOPING MOTOR TROUBLE (BLACK)
L4 05 DEVELOPING MOTOR TROUBLE (COLOR)
L4 06 TRANSFER UNIT LIFT TROUBLE
L4 11 SHIFT MOTOR TROUBLE
L4 16 FUSING PRESSURE RELEASE TROUBLE
L4 30 MFP FAN MOTOR TROUBLE
L4 31 PAPER EXIT COOLING FAN TROUBLE
L4 32 POWER SOURCE COOLING FAN TROUBLE
L4 35 FUSING COOLING FAN TROUBLE
L4 50 PROCESS FAN TROUBLE
L4 56 REAR COOLING FAN TROUBLE
L4 58 OZONE EXHAUST FAN TROUBLE
L6
L6 10 POLYGON MOTOR TROUBLE
L8
L8 01 FULL WAVE SIGNAL DETECTION ERROR
L8 02 FULL WAVE SIGNAL ERROR
L8 20 MFP PWB - MOTHER BOARD COMMUNICATION ERROR
PC
PC PERSONAL COUNTER NOT DETECTED
U1
U1 01 BATTERY TROUBLE
U2
U2 00 MFP EEPROM READ/WRITE ERROR
U2 05 HDD/MFP PWB SRAM CONTENTS INCONSISTENCY
U2 10 MFP PWB SRAM USER AUTHENTICATION INDEX CHECK SUM ERROR
U2 11 MFP PWB EEPROM COUNTER CHECK SUM ERROR
U2 22 MFP PWB SRAM MEMORY CHECK SUM ERROR
U2 23 MFP PWB SRAM MEMORY INDIVIDUAL DATA CHECK SUM ERROR
U2 24 MFP PWB SRAM MEMORY USER AUTHENTICATION COUNTER CHECK SUM ERROR
U2 30 MFP PWB AND PCU PWB MANUFACTURING NO. DATA INCONSISTENCY
U2 50 HDD USER AUTHENTICATION DATA CHECK SUM ERROR
U2 80 SCU PWB EEPROM READ/WRITE ERROR
U2 81 SCU PWB EEPROM CHECK SUM ERROR
U2 90 PCU PWB EEPROM READ/WRITE ERROR
U2 91 PCU PWB EEPROM CHECK SUM ERROR
U6
U6 00 PCU PWB /DESK PAPER FEED UNIT COMMUNICATION ERROR
U6 01 DESK PAPER FEED TRAY 1 LIFT TROUBLE
U6 02 DESK PAPER FEED TRAY 2 LIFT TROUBLE
U6 09 LCC LIFT TROUBLE
U6 10 DESK PAPER FEED UNIT PAPER TRANSPORT MOTOR TROUBLE
U6 20 PCU PWB - LCC COMMUNICATION ERROR
U6 21 LCC PAPER TRANSPORT MOTOR TROUBLE
U6 22 LCC - 24V POWER TROUBLE
U6 50 DESK - MAIN UNIT COMBINATION TROUBLE
U6 51 LCC - MAIN UNIT COMBINATION TROUBLE
U7
U7 50 MFP PWB - VENDOR MACHINE COMMUNICATION ERROR
U7 51 VENDOR MACHINE ERROR
UC
UC 02 CPT ASIC ERROR
UC 20 DOCC ASIC ERROR
End of Sharp MX 3100N Error Codes List