SHARP MX 3500N ERROR CODES

SHARP MX 3500N ERROR CODES

SHARP MX 3500N ERROR CODES
Sharp MX 3500N Error Codes

When the machine displays an error code there is a functional problem with the machine. Sometimes the code can be cleared by turning the machine off for a minute and then powering the machine back up.  When powering down the machine, first turn off the on/off switch on the operation panel. This allows the machine to perform and complete its power down sequence. Wait until the panel has gone dark and any flashing buttons have stopped flashing. Then turn off the main power switch. Wait for a minute and turn the machine back on, first by the main power switch, then the on/off switch on the operation panel. If the code reappears call your service provider and inform them of the code that is displaying on the operation panel.

A0

A0 01 PCU ROM ABNORMALITY

A0 02 SCU ROM ABNORMAILITY

A0 10 CONTROLLER ROM ERROR

A0 11 IF VERSION DISCREPANCY (CTL-PCU)

A0 12 IF VERSION DISCREPANCY (CTL-SCU)

A0 20 MACHINE LEVEL ERROR (CTL DETECTION)

A0 21 MACHINE LEVEL ERROR (PCU DETECTION)

A0 22 MACHINE LEVEL ERROR (SCU DETECTION)

CE

CE 00 COMMUNICATION ERROR OTHER THAN CE-01-08

CE 01 NETWORK CONTROLLER TROUBLE

CE 02 NOT SPECIFIED MAIL/FTP SERVER ERROR

CE 03 COMMUNICATION ERROR IN IMAGE SEND

CE 04 FTP SERVER ACCOUNT NAME OR AUTHENTICATION PASSWORD INPUT ERROR

CE 05 FTP SERVER DIRECTORY INPUT ERROR

CE 06 POP3 SERVER ACCESS ERROR

CE 07 POP3 SERVER AUTHENTICATION CHECK ERROR

CE 08 POP3 SERVER TIMEOUT ERROR

E6

E6 10 BACK-FACE SHADING TROUBLE BLACK CORRECTION (DSPF)

E6 11 SHADING TROUBLE WHITE CORRECTION (DSPF)

E6 14 BACK-FACE ASIC COMMUNICATION TROUBLE (DSPF)

E7

E7 00 SYSTEM MEMORY ACCESS ERROR

E7 01 SYSTEM DATA TROUBLE

E7 03 HDD TROUBLE

E7 05 LOCAL MEMORY ACCESS ERROR

E7 06 DECODE ERROR TROUBLE COMPRESSION DECODE ERROR (A COMPRESSION FILE CANNOT BE DECOMPRESSED)

E7 08 LOCAL MEMORY SPECIFICATION ERROR

E7 09 LOCAL MEMORY COMBINATION ERROR

E7 10 SHADING TROUBLE (BLACK CORRECTION)

E7 11 SHADING TROUBLE (WHITE CORRECTION)

E7 14 SCAN -ASIC TROUBLE

E7 20 LSU BD DETECTION TROUBLE

E7 21 LSU LD DETERIORATION TROUBLE

E7 28 LSU CONTROL ASIC CONNECTION ABNORMALITY

E7 29 LSU-ASIC FREQUENCY ABNORMALITY

E7 50 ENGINE CONNECTION TROUBLE

E7 55 PWB INFORMATION SUM ERROR (ENGINE DETECTION)

E7 60 CONTROLLER CONNECTION TROUBLE (ENGINE DETECTION)

E7 61 CONTROLLER CONNECTION TROUBLE (ENGINE)

E7 62 CONTROLLER CONNECTION TROUBLE (SCANNER)

E7 65 PWB INFORMATION SUM ERROR (CONTROLLER DETECTION)

E7 70 SCANNER CONNECTION TROUBLE

E7 75 PWB INFORMATION SUM ERROR (SCANNER DETECTION)

E7 80 COMMUNICATION TROUBLE BETWEEN THE CONTROLLER AND THE SCANNER

E7 90 COMMUNICATION TROUBLE BETWEEN THE CONTROLLER AND THE ENGINE

EE

EE EC AUTO DEVELOPER ADJUSTMENT TROUBLE (THE SAMPLE LEVEL FOR EVERY ROTATION IS OTHER THAN 128 +/- 10)

EE EL AUTO DEVELOPER ADJUSTMENT TROUBLE (OVERTONER ERROR)

EE EU AUTO DEVELOPMENT ADJUSTMENT TROUBLE (UNDER-TONER ABNORMALITY)

F1

F1 00 FINISHER COMMUNICATION TROUBLE (MACHINE SIDE DETECTION)

F1 02 SADDLE FINISHER TRANSPORT MOTOR TROUBLE

F1 03 FINISHER PADDLE MOTOR TROUBLE (MX-FNX2). FINISHER SWING MOTOR TROUBLE (MX-FNX1)

F1 08 FINISHER STAPLER SHIFT MOTOR TROUBLE

F1 10 FINISHER STAPLE MOTOR ABNORMALITY

F1 11 FINISHER BUNDLE PROCESS MOTOR ABNORMALITY

F1 15 FINISHER TRAY LIFT MOTOR ABNORMALITY

F1 19 FINISHER PRE ALIGNMENT MOTOR ABNORMALITY

F1 20 FINISHER AFTER ALIGNMENT MOTOR ABNORMALITY

F1 21 FINISHER FAN MOTOR ABNORMALITY (MX-FNX1). FINISHER INTERFACE FAN MOTOR ABNORMALITY (MX-FNX2)

F1 31 FINISHER FOLDING SENSOR TROUBLE (MX-FNX2)

F1 32 COMMUNICATION TROUBLE BETWEEN THE FINISHER AND THE PUNCH UNIT (MX-FN2)

F1 33 FINISHER PUNCH AND MOTOR TROUBLE

F1 34 FINISHER PUNCH MOTOR TROUBLE

F1 35 FINISHER PUNCH SIDE REGISTRATION SENSOR TROUBLE (MX-FNX2)

F1 36 FINISHER PUNCH REGISTRATION SENSOR TROUBLE (MX-FNX2)

F1 37 FINISHER BACKUP RAM TROUBLE

F1 38 FINISHER PUNCH BACKUP RAM TROUBLE (MX-FNX2)

F1 39 FINISHER PUNCH DUST SENSOR TROUBLE (MX-FNX2)

F1 40 SADDLE FINISHER PUNCH POWER INTERRUPTION (MX-FNX2)

F1 50 FINISHER INCOMPATIBILITY TROUBLE

F2

F2 39 PROCESS THERMISTOR TROUBLE

F2 40 TONER EMPTY SENSOR ABNORMALITY (BLACK)

F2 41 TONER EMPTY SENSOR ABNORMALITY (CYAN)

F2 42 TONER EMPTY SENSOR ABNORMALITY (MAGENTA)

F2 43 TONER EMPTY SENSOR ABNORMALITY (YELLOW)

F2 44 BLACK EXCLUSIVE IMAGE DENSITY SENSOR TROUBLE (TRANSFER BELT SURFACE REFLECTION RATIO ABNORMALITY)

F2 45 COLOR EXCLUSIVE IMAGE DENSITY SENSOR TROUBLE (CALIBRATION PLATE SURFACE REFLECTION RATIO ABNORMALITY)

F2 49 LSU THERMISTOR TROUBLE

F2 50 K PHASE SENSOR SENSING TROUBLE

F2 51 CL PHASE SENSOR SENSING TROUBLE

F2 58 PROCESS HUMIDITY SENSOR TROUBLE

F2 64 TONER SUPPLY ABNORMALITY ERROR (BLACK)

F2 65 TONER SUPPLY ABNORMALITY ERROR (CYAN)

F2 66 TONER SUPPLY ABNORMALITY ERROR (MAGENTA)

F2 67 TONER SUPPLY ABNORMALITY ERROR (YELLOW)

F2 70 TONER CARTRIDGE IMPROPER CARTRIDGE DETECTION (BLACK)

F2 71 TONER CARTRIDGE IMPROPER CARTRIDGE DETECTION (CYAN)

F2 72 TONER CARTRIDGE IMPROPER CARTRIDGE (MAGENTA)

F2 73 TONER CARTRIDGE IMPROPER CARTRIDGE (YELLOW)

F2 74 TONER CARTRIDGE CRUM ERROR (BLACK)

F2 75 TONER CARTRIDGE CRUM ERROR (CYAN)

F2 76 TONER CARTRIDGE CRUM ERROR (MAGENTA)

F2 77 TONER CARTRIDGE CRUM ERROR (YELLOW)

F2 78 REGISTRATION EXCLUSIVE IMAGE DENSITY SENSOR TROUBLE (TRANSFER BELT SURFACE REFLECTION RATIO ABNORMALITY)

F2 80 HALF TONE PROCESS CONTROL 1ST PATCH REFERENCE VALUE TROUBLE (BLACK)

F2 81 HALF TONE PROCESS CONTROL 1ST PATCH REFERENCE VALUE TROUBLE (CYAN)

F2 82 HALF TONE PROCESS CONTROL 1ST PATCH REFERENCE VALUE TROUBLE (MAGENTA)

F2 83 HALF TONE PROCESS CONTROL 1ST PATCH REFERENCE VALUE TROUBLE (YELLOW)

F2 84 HALF TONE PROCESS CONTROL 2ND PATCH REFERENCE VALUE TROUBLE (BLACK)

F2 85 HALF TONE PROCESS CONTROL 2ND PATCH REFERENCE VALUE TROUBLE (CYAN)

F2 86 HALF TONE PROCESS CONTROL 2ND PATCH REFERENCE VALUE TROUBLE (MAGENTA)

F2 87 HALF TONE PROCESS CONTROL 2ND PATCH REFERENCE VALUE TROUBLE (YELLOW)

F2 92 HIGH-DENSITY PROCESS CONTROL DENSITY CORRECTION ERROR (CYAN)

F2 93 HIGH-DENSITY PROCESS CONTROL DENSITY CORRECTION ERROR (MAGENTA)

F2 94 HIGH-DENSITY PROCESS CONTROL DENSITY CORRECTION ERROR (YELLOW)

F3

F3 12 MAIN UNIT TRAY 1 LIFT-UP TROUBLE

F3 22 MAIN UNIT TRAY 2 LIFT-UP TROUBLE

F6

F6 00 COMMUNICATION TROUBLE BETWEEN THE ICU AND THE FAX

F6 01 FAX BOARD EEPROM READ/WRITE ERROR

F6 04 FAX MODEM OPERATION TROUBLE

F6 21 COMBINATION ERROR BETWEEN THE TEL/LIU PWB AND THE FAX SOFT SWITCH

F6 30 ACCESS ERROR TO POWER CONTROLLER ON THE FAX BOARD (FAX DETECTION)

F6 97 FAX PWB INCOMPATIBILITY TROUBLE

F6 98 COMBINATION ERROR BETWEEN THE FAX-BOX-PWB DESTINATION INFORMATION AND THE MACHINE DESTINATION INFORMATION

F7

F7 00 COMMUNICATION TROUBLE BETWEEN THE ICU AND THE FAX (SECOND LINE)

F7 01 FAX BOARD EEPROM READ/WRITE ERROR (SECOND LINE)

F7 04 FAX MODEM OPERATION TROUBLE (SECOND LINE)

F7 21 COMBINATION ERROR BETWEEN THE TEL/LIU PWB AND THE FAX SOFT SWITCH (SECOND LINE)

F7 30  ACCESS ERROR TO POWER CONTROLLER ON THE FAX BOARD (SECOND LINE)

F7 97 FAX PWB INCOMPATIBILITY TROUBLE (SECOND LINE)

F7 98 COMBINATION ERROR BETWEEN THE FAX-BOX-PWB DESTINATION INFORMATION AND THE MACHINE DESTINATION INFORMATION (SECOND LINE)

F8

F8 00 COMMUNICATION TROUBLE BETWEEN THE CONTROLLER AND THE PRINTER CONTROLLER (EF1)

H2

H2 00 NON-CONTACT THERMISTOR DETECTION THERMISTOR OPEN (TH_UM_AD2)

H2 01 LOWER THERMISTOR OPEN (TH_LM)

H2 02 SUB THERMISTOR OPEN (TH_US)

H2 03 NON-CONTACT THERMISTOR COMPENSATION THERMISTOR OPEN (TH_UM_AD1)

H2 04 HANG-UP PREVENTING THERMISTOR OPEN (TH_US)

H3

H3 00 FUSING SECTION HIGH TEMPERATURE TROUBLE (TH_UM)

H3 01 FUSING SECTION HIGH TEMPERATURE TROUBLE (TH_LM)

H3 02 SUB THERMISTOR FUSING SECTION HIGH TEMPERATURE TROUBLE (TH_US)

H3 04 FUSING SECTION HIGH TEMPERATURE TROUBLE (TH_US)

H4

H4 00 FUSING SECTION LOW TEMPERATURE TROUBLE (TH_UM_AD2)

H4 01 FUSING SECTION LOW TEMPERATURE TROUBLE (TH_LM)

H4 02 SUB THERMISTOR FUSING SECTION LOW TEMPERATURE TROUBLE (TH_US)

H4 30 THERMISTOR DIFFERENTIAL INPUT TROUBLE (TH_UM)

H5

H5 01 5 CONTINUOUS DETECTION OF POD 1 NOT-REACHED JAM

L1

L1 00 MIRROR FEED TROUBLE

L3

L3 00 MIRROR RETURN TROUBLE

L4

L4 02 PAPER FEED MOTOR LOCK TROUBLE

L4 04 DEVELOPING MOTOR TROUBLE (BLACK)

L4 05 DEVELOPING MOTOR TROUBLE (COLOR)

L4 06 TRANSFER BELT SEPARATION POSITION SENSOR TROUBLE

L4 11 SHIFT MOTOR TROUBLE

L4 30 CONTROLLER FAN/HDD FAN MOTOR TROUBLE

L4 31 PAPER EXIT COOLING FAN/TONER HOPPER FAN TROUBLE

L4 32 POWER COOLING FAN/OZONE EXHAUST FAN TROUBLE

L4 34 LSU COOLING FAN TROUBLE

L6

L6 10 POLYGON MOTOR LOCK DETECTION

L8

L8 01 NO FULL WAVE SIGNAL

L8 02 FULL WAVE SIGNAL WITH ABNORMALITY

L8 20 POWER CONTROLLER COMMUNICATION TROUBLE

PC

PC PERSONAL COUNTER NOT INSTALLED

U1

U1 01 BATTERY TROUBLE

U2

U2 00 EEPROM READ/WRITE ERROR (MFP DETECTION)

U2 05 HDD/FLASH/EEPROM DATA DISCREPANCY

U2 10 SRAM USER AUTHENTICATION INDEX CHECK SUM ERROR

U2 11 EEPROM CHECK SUM ERROR (MFP DETECTION)

U2 22 SRAM MEMORY CHECK SUM ERROR

U2 23 MFPC SECTION SRAM MEMORY INDIVIDUAL DATA CHECK SUM ERROR

U2 24 SRAM MEMORY USER AUTHENTICATION COUNTER CHECK SUM ERROR

U2 25 FLASH MEMORY USER AUTHENTICATION COUNTER CHECK SUM ERROR

U2 30 SERIAL NUMBER DATA DISCREPANCY (MFP-PCU)

U2 50 HDD SECTION INDIVIDUAL CHECK SUM ERROR

U2 80 EEPROM READ/WRITE ERROR (SCU DETECTION)

U2 81 ADJUSTMENT VALUE CHECK SUM ERROR (SCU DETECTI

U2 90 EEPROM READ/WRITE ERROR (PCU DETECTION)

U2 91 EEPROM (PCU) CHECK SUM ERROR

U5

U5 00 SPF COMMUNICATION TROUBLE

U5 16 SPF FAN MOTOR TROUBLE

U5 30 SPF TRAY LIFT-UP TROUBLE

U5 31 SPF TRAY LIFT-DOWN TROUBLE

U5 40 SPF INSTALL TROUBLE

U6

U6 00 DESK COMMUNICATION TROUBLE

U6 01 TRAY 1 LIFT UP TROUBLE

U6 02 TRAY 2 LIFT UP TROUBLE

U6 09 LCC LIFT MOTOR TROUBLE

U6 10 DESK TRANSPORT TROUBLE

U6 20 LCC COMMUNICATION TROUBLE

U6 21 LCC TRANSPORT MOTOR TROUBLE

U6 22 LCC 24V POWER ABNORMALITY

U6 50 DESK INCOMPATIBILITY TROUBLE

U6 51 LCC INCOMPATIBILITY TROUBLE

UC

UC 02 CPT-ASIC ABNORMALITY

UC 20 DOCUMENT CONTROL MODULE TROUBLE

End of Sharp MX 3500N Error Codes List