Sharp MX 3570N Error Codes

Sharp MX 3570N Error Codes

Sharp MX 3570N
Sharp MX 3570N Error Codes

When the machine displays an error code there is a functional problem with the machine. Sometimes the code can be cleared by turning the machine off for a minute and then powering the machine back up.  When powering down the machine, first turn off the on/off switch on the operation panel. This allows the machine to perform and complete its power down sequence. Wait until the panel has gone dark and any flashing buttons have stopped flashing. Then turn off the main power switch. Wait for a minute and turn the machine back on, first by the main power switch, then the on/off switch on the operation panel. If the code reappears call your service provider and inform them of the code that is displaying on the operation panel.

A0

A0 01 PCU PWB ROM ERROR

A0 02 SCN-MFP PWB ROM ERROR

A0 04 (ACU) ROM ERROR

A0 10 CONTROLLER ROM ERROR

A0 15 INCOMPATIBLE DSK BOOT AND PROGRAM FIRMWARE

A0 17 INCONSISTENCY BETWEEN THE UI DATA AND THE CPU FIRMWARE VERSION

A0 18 INCOMPATIBLE ASIC-MAIN FIRMWARE

A0 20 CONFLICT FIRMWARE AND EEPROM DATA VERSION (MFP)

A0 21 CONFLICT FIRMWARE AND EEPROM DATA VERSION (PCU)

A0 22 CONFLICT FIRMWARE AND EEPROM DATA VERSION (SCU)

C1

C1 10 MAIN CHARGER TROUBLE (MONOCHROME)

C1 14 MAIN CHARGER TROUBLE (COLOR)

C1 15 HIGH VOLTAGE MC-K CIRCUIT TROUBLE

C1 16 HIGH VOLTAGE MC-CL CIRCUIT TROUBLE

C1 40 HIGH VOLTAGE MC PWB CIRCUIT TROUBLE

C1 41 HIGH VOLTAGE MC-TC CIRCUIT TROUBLE

C4

C4 00 PTC TROUBLE (TC HIGH VOLTAGE TROUBLE)

C4 05 HIGH VOLTAGE PTC CIRCUIT TROUBLE

C4 20 1 TC HIGH VOLTAGE TROUBLE

C4 25 HIGH VOLTAGE 1TC CIRCUIT TROUBLE

C4 30 2TC OPEN TROUBLE

C4 31 2TC SHORT TROUBLE

C4 35 HIGH VOLTAGE 2TC CIRCUIT TROUBLE

C4 40 HIGH VOLTAGE TC PWB TROUBLE

E6

E6 10 SHADING ERROR (BLACK CORRECTION) (SPF)

E6 11 SHADING ERROR (WHITE CORRECTION) (SPF)

E6 14 CCD ASIC ERROR (SPF)

E7

E7 01 MFP IMAGE DATA ERROR

E7 03 HDD TROUBLE / MIRRORING KIT ERROR

E7 04 HDD-ASIC ERROR

E7 10 SHADING ERROR (BLACK CORRECTION)

E7 11 SHADING ERROR (WHITE CORRECTION)

E7 14 CCD -ASIC TROUBLE

E7 20 LSU LASER DETECTION TROUBLE (K)

E7 21 LSU LASER DETECTION TROUBLE (C)

E7 22 LSU LASER DETECTION TROUBLE (M)

E7 23 LSU LASER DETECTION TROUBLE (Y)

E7 24 LSU LD DRIVER ERROR (K)

E7 25 LSU LD DRIVER ERROR (C)

E7 26 LSU LD DRIVER ERROR (M)

E7 27 LSU LD DRIVER ERROR (Y)

E7 28 LSU-PCU CONNECTION ERROR

E7 29 LSU ASIC FREQUENCY ERROR

E7 42 IMAGE DATA TROUBLE (SCANNER EXPANSION PWB (ACRE) ASIC)

E7 46 IMAGE DATA DECODE ERROR (SCANNER EXPANSION PWB (ACRE) ASIC)

E7 47 INCONSISTENCY BETWEEN THE MFP AND THE (ACRE) FIRMWARE

E7 48 SCANNER EXPANSION PWB (ACRE) ASIC MEMORY ERROR

E7 49 WATER MARK DATA ERROR

E7 50 COMBINATION ERROR BETWEEN PWB AND FIRMWARE (PCU PWB DETECTION)

E7 55 PCU PWB INFORMATION SUM ERROR

E7 60 COMBINATION ERROR BETWEEN PWB AND FIRMWARE

E7 61 COMBINATION ERROR BETWEEN THE SCN-MFP PWB AND THE PCU PWB

E7 62 COMBINATION ERROR BETWEEN THE SCN-MFP PWB AND THE SCANNER

E7 80 MFP-SCU PWB COMMUNICATION ERROR

E7 90 SCN-MFP - PCU PWB COMMUNICATION ERROR

E7 91 FAX RECEPTION IMAGE DATA ERROR

E7 92 COPY IMAGE DATA ERROR

E7 93 COPY, IMAGE SEND, FILING, PRINT IMAGE DATA PROCESS ERROR

E7 94 IMAGE FILE DATA PROCESS ERROR (WHEN IMPORTING FILE DATA)

E7 96 MFPC PWB DIMM MEMORY CHECK ERROR

E7 99 LSU LD DRIVER CONNECTION TROUBLE

E7 A0 LSU EEPROM/LD DRIVER READ/WRITE ERROR (K)

E7 A1 LSU EEPROM/LD DRIVER READ/WRITE ERROR (C)

E7 A2 LSU EEPROM/LD DRIVER READ/WRITE ERROR (M)

E7 A3 LSU EEPROM/LD DRIVER READ/WRITE ERROR (Y)

E7 A7 SSD TROUBLE

F1

F1 00 FINISHER - PCU PWB COMMUNICATION ERROR

F1 01 JOGGER MOTOR TROUBLE

F1 02 INLET TRANSPORT MOTOR TROUBLE

F1 03 SWINGING MOTOR TROUBLE

F1 04 FINISHER PADDLE TROUBLE

F1 05 RETURN BELT MOTOR TROUBLE

F1 06 PAPER EXIT TRANSPORT/TAPPING MOTOR TROUBLE

F1 08 STAPLER MOVING MOTOR TROUBLE

F1 10 STAPLE OPERATION TROUBLE

F1 11 FINISHER GRIP MOTOR TROUBLE

F1 12 PROOF TRANSPORT MOTOR TROUBLE

F1 13 PAPER EXIT GUIDE PLATE SWITCHING MOTOR TROUBLE

F1 14 REAR PAPER EDGE FLAP MOTOR TROUBLE

F1 15 FINISHER PAPER EXIT TRAY LIFT OPERATION TROUBLE

F1 16 ESCAPE/SADDLE TRANSPORT SWITCHING FLAPPER MOTOR TROUBLE

F1 18 FINISHER PAPER BUNDLE HOLD MOTOR SECTION TROUBLE

F1 19 FINISHER JOGGER MOTOR F TROUBLE

F1 20 FINISHER JOGGER MOTOR R TROUBLE

F1 21 FINISHER FAN TROUBLE

F1 22 FINISHER ASSIST MOTOR TROUBLE

F1 28 FLAP MOTOR TROUBLE

F1 29 FUSE BREAK DETECTION

F1 30 COMMUNICATION ERROR BETWEEN FINISHER AND SADDLE UNIT

F1 31 FINISHER SADDLE MOTOR TROUBLE (SADDLE STITCH FINISHER) (FSFOM)

F1 32 COMMUNICATION ERROR BETWEEN THE FINISHER AND THE PUNCH UNIT (SADDLE STITCH FINISHER)

F1 33 PUNCH UNIT SHIFT OPERATION TROUBLE

F1 34 PUNCH OPERATION TROUBLE

F1 35 SIDE REGISTRATION DETECTION MOTOR TROUBLE

F1 37 FINISHER PWB BACK UP MEMORY ERROR

F1 38 FINISHER PUNCH UNIT PWB BACKUP MEMORY ERROR

F1 41 SADDLE PAPER POSITIONING OPERATION TROUBLE

F1 42 SWITCHING LEVER DRIVE MOTOR TROUBLE

F1 43 SADDLE ALIGNMENT OPERATION TROUBLE

F1 44 GRIPPER MOTOR TROUBLE

F1 45 SADDLE STAPLE TROUBLE

F1 46 SADDLE PUSHING PLATE MOTOR SECTION TROUBLE

F1 47 SADDLE PAPER TRANSPORT MOTOR TROUBLE

F1 48 BUNDLE TRANSPORT UPPER PRESSURE RELEASE / REFERENCE FENCE ESCAPE MOTOR TROUBLE

F1 49 BUNDLE TRANSPORT LOWER PRESSURE RELEASE MOTOR TROUBLE

F1 50 MAIN UNIT - FINISHER COMBINATION ERROR

F1 51 COMMUNICATION TROUBLE BETWEEN THE FINISHER MAIN AND SUB

F1 53 UNSUPPORTED MAIN UNIT ERROR

F1 54 UNSET FINISHER PUNCH UNIT DESTINATION TROUBLE

F1 55 AFTER-PROCESS UNIT ROM ERROR

F1 78 FINISHER STAPLE-FREE STAPLE MOTOR SECTION TROUBLE

F1 83 GUIDE SUB MOTOR TROUBLE

F1 89 SHIFT MOTOR TROUBLE

F2

F2 22 DISCHARGE LAMP TROUBLE (K)

F2 23 DISCHARGE LAMP TROUBLE (C)

F2 24 DISCHARGE LAMP TROUBLE (M)

F2 25 DISCHARGE LAMP TROUBLE (Y)

F2 39 PROCESS THERMISTOR TROUBLE

F2 40 TONER DENSITY SENSOR TROUBLE (BLACK)

F2 41 TONER DENSITY SENSOR TROUBLE (CYAN)

F2 42 TONER DENSITY SENSOR TROUBLE (MAGENTA)

F2 43 TONER DENSITY SENSOR TROUBLE (YELLOW)

F2 45 COLOR IMAGE DENSITY SENSOR TROUBLE

F2 49 LSU THERMISTOR TROUBLE

F2 50 K DRUM PHASE SENSOR TROUBLE

F2 51 COLOR DRUM PHASE SENSOR TROUBLE

F2 58 TEMPERATURE / HUMIDITY SENSOR TROUBLE (HUD_M/TH_M)

F2 64 TONER SUPPLY OPERATION TROUBLE (BLACK)

F2 65 TONER SUPPLY OPERATION TROUBLE (CYAN)

F2 66 TONER SUPPLY OPERATION TROUBLE (MAGENTA)

F2 67 TONER SUPPLY OPERATION TROUBLE (YELLOW)

F2 70 IMPROPER TONER CARTRIDGE DETECTION (BLACK)

F2 71 IMPROPER TONER CARTRIDGE DETECTION (CYAN)

F2 72 IMPROPER TONER CARTRIDGE DETECTION (MAGENTA)

F2 73 IMPROPER TONER CARTRIDGE DETECTION (YELLOW)

F2 74 TONER CARTRIDGE CRUM ERROR (BLACK)

F2 75 TONER CARTRIDGE CRUM ERROR (CYAN)

F2 78 TONER CARTRIDGE CRUM ERROR (MAGENTA)

F2 77 TONER CARTRIDGE CRUM ERROR (YELLOW)

F2 78 REGISTRATION IMAGE DENSITY SENSOR TROUBLE

F2 95 EJECT OPERATION TROUBLE (K)

F2 96 EJECT OPERATION TROUBLE (C)

F2 97 EJECT OPERATION TROUBLE (M)

F2 98 EJECT OPERATION TROUBLE (Y)

F3

F3 12 PAPER FEED TRAY 1 LIFT OPERATION TROUBLE

F3 22 PAPER FEED TRAY 2 LIFT OPERATION TROUBLE

F6

F6 00 MFPC PWB - FAX COMMUNICATION TROUBLE

F6 01 FAX CONTROL PWB EEPROM READ/WRITE ERROR

F6 02 FAX POWER SUPPLY TROUBLE

F6 04 FAX MODEM OPERATION TROUBLE

F6 21 IMPROPER COMBINATION OF TEL/LIU PWB AND FAX SOFT SWITCH

F6 30 FAX 1-CHIP MICROPROCESSOR ACCESS ERROR (FAX DETECTION)

F6 97 INCOMPATIBILITY BETWEEN FAX CONTROL PWB AND THE MAIN MACHINE

F6 98 INCOMPATIBILITY BETWEEN FAX CONTROL PWB DESTINATION AND THE MAIN MACHINE DESTINATION

H2

H2 00 THERMISTOR OPEN TROUBLE (UPPER MAIN TH_UM DETECTION) (TH_UM)

H2 01 THERMISTOR OPEN TROUBLE (LOWER MAIN TH_LM) (TH_LM)

H2 02 THERMISTOR OPEN TROUBLE (UPPER SUB TH_US1 DETECTION) (TH_SUB2_2)

H2 03 THERMISTOR OPEN TROUBLE (UPPER MAIN TH_UM COMPENSATION) (TH_UM_CS)

H2 05 THERMISTOR OPEN TROUBLE (UPPER SUB TH_US1 COMPENSATION) (TH_SUB2_CS)

H2 06 THERMISTOR OPEN TROUBLE (UPPER EDGE) (TH_US2)

H3

H3 00 FUSING SECTION HIGH TEMPERATURE TROUBLE (UPPER MAIN) (TH_UM)

H3 01 FUSING SECTION HIGH TEMPERATURE TROUBLE (LOWER MAIN) (TH_LM)

H3 02 FUSING SECTION HIGH TEMPERATURE TROUBLE (UPPER SUB) (TH_US1)

H4

H4 00 FUSING SECTION LOW TEMPERATURE TROUBLE (LOWER MAIN) (TH_LM)

H4 01 FUSING SECTION LOW TEMPERATURE TROUBLE (UPPER MAIN) (TH_UM)

H4 02 FUSING SECTION LOW TEMPERATURE TROUBLE (UPPER SUB) (TH_US1)

H4 30 UPPER MAIN TEHRMISTOR DIFFERENTIAL INPUT ABNORMALITY (TH_UM)

H4 32 UPPER SUB TEHRMISTOR DIFFERENTIAL INPUT ABNORMALITY (TH_US1)

H5

H5 01 5 TIMES CONTINUOUS DETECTION OF POD 1 NOT-REACHED JAM

H7

H7 10 RECOVERY ERROR FROM LOW FUSING TEMP (TH_UM)

H7 11 RECOVERY ERROR FROM LOW FUSING TEMP (TH_US1)

L1

L1 00 SCANNER FEED TROUBLE

L3

L3 00 SCANNER RETURN TROUBLE

L4

L4 02 PAPER FEED MOTOR TROUBLE

L4 03 FUSING MOTOR TROUBLE

L4 06 TRANSFER UNIT LIFT TROUBLE

L4 09 PS MOTOR TROUBLE

L4 11 SHIFT MOTOR TROUBLE

L4 12 SECONDARY TRANSFER SEPARATION TROUBLE

L4 16 FUSING PRESSURE RELEASE TROUBLE

L4 17 DRUM MOTOR LOCK TROUBLE (BK)

L4 18 DRUM MOTOR LOCK TROUBLE (CL)

L4 32 POWER SOURCE COOLING FAN TROUBLE

L4 35 FUSING COOLING FAN TROUBLE

L4 43 PAPER EXIT COOLING FAN 2 TROUBLE

L4 50 PROCESS FAN TROUBLE

L4 51 PROCESS FAN 2 TROUBLE

L4 71 MOTOR CONTROL IC ACCESS ERROR

L4 75 PAPER EXIT MOTOR LOCK TROUBLE

L4 76 REVERSE MOTOR LOCK TROUBLE

L4 77 ADU MOTOR UPPER LOCK TROUBLE

L4 78 ADU MOTOR LOWER LOCK TROUBLE

L4 79 PS FRONT MOTOR LOCK TROUBLE

L6

L6 10 POLYGON MOTOR TROUBLE

L8

L8 01 FULL WAVE SIGNAL DETECTION ERROR

L8 02 FULL WAVE SIGNAL ERROR

L8 20 COMMUNICATION ERROR OF MFPC PWB/LSU MOTHER BOARD

PC

PC PERSONAL COUNTER NOT DETECTED

U1

U1 01 BATTERY TROUBLE

U2

U2 00 MFP EEPROM READ/WRITE ERROR

U2 05 ERRONEOUS DETECTION OF ACCOUNT MANAGEMENT DATA / HDD INTERNAL AUTHENTICATION DB TABLE ERROR

U2 11 MFPC PWB EEPROM COUNTER CHECK SUM ERROR

U2 30 MFPC PWB AND PCU PWB MANUFACTURING NO. DATA INCONSISTENCY

U2 40 SD CARD SYSTEM STORAGE DATA AREA ERROR

U2 41 HDD SYSTEM STORAGE DATA AREA ERROR

U2 42 MACHINE ADJUSTMENT DATA (SYSTEM STORAGE DATA AREA) ERROR

U2 50 HDD USER AUTHENTICATION DATA CHECK SUM ERROR

U2 60 WATERMARK CHECK ERROR

U2 80 SCU PWB EEPROM READ/WRITE ERROR

U2 81 SCU PWB EEPROM CHECK SUM ERROR

U2 90 PCU PWB EEPROM READ/WRITE ERROR

U2 91 PCU PWB EEPROM CHECK SUM ERROR

U6

U6 00 PCU PWB /DESK PAPER FEED DESK (PAPER FEED TRAY 3, 4) COMMUNICATION TROUBLE

U6 01 DESK PAPER FEED TRAY 1 LIFT TROUBLE

U6 02 DESK PAPER FEED TRAY 2 LIFT TROUBLE

U6 09 LCC LIFT MOTOR TROUBLE

U6 10 DESK PAPER FEED UNIT PAPER TRANSPORT MOTOR TROUBLE

U6 20 LCC CONTROL PWB - PCU PWB COMMUNICATION ERROR

U6 21 LCC TRANSPORT MOTOR TROUBLE

U6 22 LCC 24V POWER ABNORMALITY

U6 50 DESK - MAIN UNIT COMBINATION TROUBLE

U6 51 LCC - MAIN UNIT COMBINATION TROUBLE

U6 52 PCU PWB - PAPER FEED DESK (PAPER FEED TRAY 2) COMMUNICATION TROUBLE

U6 54 OPTION INSTALLATION COMBINATION TROUBLE (LCC)

U6 55 OPTION INSTALLATION COMBINATION TROUBLE (DESK)

U7

U7 50 MFPC PWB - VENDOR MACHINE COMMUNICATION ERROR

U7 51 VENDOR MACHINE ERROR

U9

U9 01 TOUCH PANEL TROUBLE

UC

UC 02 CPT - ASIC ERROR

UC 20 DOCC ASIC ERROR

End of Sharp MX 3570N Error Codes List