Sharp MX 3640N Error Codes
Sharp MX 3640N Error Codes
When the machine displays an error code there is a functional problem with the machine. Sometimes the code can be cleared by turning the machine off for a minute and then powering the machine back up. When powering down the machine, first turn off the on/off switch on the operation panel. This allows the machine to perform and complete its power down sequence. Wait until the panel has gone dark and any flashing buttons have stopped flashing. Then turn off the main power switch. Wait for a minute and turn the machine back on, first by the main power switch, then the on/off switch on the operation panel. If the code reappears call your service provider and inform them of the code that is displaying on the operation panel.
A0
A0 01 PCU PWB ROM ERROR
A0 02 SCU PWB ROM ERROR
A0 04 SCANNER EXPANSION PWB (ACU) (ACRE) ROM ERROR
A0 10 COLOR PROFILE ERROR
A0 11 FIRMWARE VERSION INCONSISTENCY (MFP-PCU)
A0 14 INCONSISTENCY BETWEEN THE MFP AND CPU FIRMWARE VERSION
A0 15 INCOMPATIBLE DSK BOOT AND PROGRAM ERROR
A0 16 DATA ERROR OF ENERGY SAVING NIC CONTROLLER FIRMWARE IN THE SD CARD
A0 17 INCONSISTENCY BETWEEN THE UI DATA AND THE CPU FIRMWARE VERSION
A0 20 CONFLICT FIRMWARE AND EEPROM DATA VERSION (MFP)
A0 21 CONFLICT FIRMWARE AND EEPROM DATA VERSION (PCU)
A0 22 CONFLICT FIRMWARE AND EEPROM DATA VERSION (SCU)
C1
C1 10 MAIN CHARGER TROUBLE (MONOCHROME)
C1 14 MAIN CHARGER TROUBLE (COLOR)
C4
C4 00 PTC TROUBLE (TC HIGH VOLTAGE TROUBLE)
E7
E7 01 MFP IMAGE DATA ERROR
E7 02 HDD TROUBLE WHEN THE MIRRORING KIT IS INSTALLED
E7 03 HDD TROUBLE / MIRRORING KIT ERROR
E7 04 HDD-ASIC ERROR
E7 07 SD CARD ERROR
E7 10 SHADING ERROR (BLACK CORRECTION)
E7 11 SHADING ERROR (WHITE CORRECTION)
E7 14 CCD -ASIC TROUBLE
E7 20 LSU LASER DETECTION TROUBLE (K)
E7 21 LSU LASER DETECTION TROUBLE (C)
E7 22 LSU LASER DETECTION TROUBLE (M)
E7 23 LSU LASER DETECTION TROUBLE (Y)
E7 24 LSU LD DRIVER ERROR (K)
E7 25 LSU LD DRIVER ERROR (C)
E7 26 LSU LD DRIVER ERROR (M)
E7 27 LSU LD DRIVER ERROR (Y)
E7 28 LSU-PCU CONNECTION ERROR
E7 29 LSU ASIC FREQUENCY ERROR
E7 42 IMAGE DATA TROUBLE (SCANNER EXPANSION PWB (ACRE) ASIC)
E7 46 IMAGE DATA DECODE ERROR (SCANNER EXPANSION PWB (ACRE) ASIC)
E7 47 INCONSISTENCY BETWEEN THE MFP AND THE (ACRE) FIRMWARE
E7 48 SCANNER EXPANSION PWB (ACRE) ASIC MEMORY ERROR
E7 49 WATER MARK DATA ERROR
E7 50 COMBINATION ERROR BETWEEN PWB AND FIRMWARE (PCU PWB DETECTION)
E7 55 PCU PWB INFORMATION SUM ERROR
E7 60 COMBINATION ERROR BETWEEN PWB AND FIRMWARE (MFPC PWB DETECTION)
E7 61 COMBINATION ERROR BETWEEN THE MFPC PWB AND THE PCU PWB (MFPC PWB DETECTION)
E7 65 MFP EEPROM SUM CHECK ERROR
E7 80 MFP-SCU PWB COMMUNICATION ERROR
E7 89 COMMUNICATION ERROR BETWEEN MFPC PWB CPU AND ENERGY SAVING NIC CONTROLLER
E7 90 MFP-PCU PWB COMMUNICATION ERROR
E7 91 FAX RECEPTION IMAGE DATA ERROR
E7 92 COPY IMAGE DATA ERROR
E7 93 COPY, IMAGE SEND, FILING, PRINT IMAGE DATA PROCESS ERROR
E7 94 IMAGE FILE DATA PROCESS ERROR (WHEN IMPORTING FILE DATA)
E7 96 MFPC PWB DIMM MEMORY CHECK ERROR
E7 A0 LSU LD PWB EEPROM READ/WRITE ERROR (K)
E7 A1 LSU LD PWB EEPROM READ/WRITE ERROR (C)
E7 A2 LSU LD PWB EEPROM READ/WRITE ERROR (M)
E7 A3 LSU LD PWB EEPROM READ/WRITE ERROR (Y)
E7 A5 INSTALLATION ERROR OF HDD WHICH WAS USED IN THE MIRRORING KIT
EE
EE EC AUTOMATIC TONER DENSITY ADJUSTMENT ERROR
EE EL AUTOMATIC TONER DENSITY ADJUSTMENT ERROR (OVER TONER)
EE EU AUTOMATIC TONER DENSITY ADJUSTMENT ERROR (UNDER TONER)
F1
F1 00 FINISHER - PCU PWB COMMUNICATION ERROR
F1 03 FINISHER PAPER EXIT ROLLER LIFTING OPERATION TROUBLE
F1 08 STAPLE SHIFT TROUBLE
F1 10 STAPLE OPERATION TROUBLE
F1 11 FINISHER GRIP MOTOR TROUBLE
F1 15 FINISHER PAPER EXIT TRAY LIFT OPERATION TROUBLE
F1 19 FINISHER ALIGNMENT OPERATION TROUBLE F
F1 20 FINISHER ALIGNMENT OPERATION TROUBLE R
F1 21 FINISHER FAN TROUBLE
F1 31 FINISHER SADDLE MOTOR TROUBLE (SADDLE STITCH FINISHER) (FSFOM)
F1 32 COMMUNICATION ERROR BETWEEN THE FINISHER AND THE PUNCH UNIT (SADDLE STITCH FINISHER)
F1 33 PUNCH UNIT SHIFT OPERATION TROUBLE
F1 34 PUNCH OPERATION TROUBLE
F1 36 PUNCH PAPER EDGE DETECTION ERROR
F1 37 FINISHER DATA BACKUP RAM ERROR
F1 38 PUNCH DATA BACK UP RAM ERROR
F1 39 PUNCH PAPER DUST SENSOR ERROR
F1 41 SADDLE PAPER POSITIONING OPERATION TROUBLE
F1 43 SADDLE ALIGNMENT OPERATION TROUBLE
F1 45 SADDLE STAPLE TROUBLE
F1 47 SADDLE PAPER TRANSPORT MOTOR TROUBLE
F1 50 MAIN UNIT - FINISHER COMBINATION ERROR
F2
F2 22 DISCHARGE LAMP TROUBLE (K)
F2 23 DISCHARGE LAMP TROUBLE (C)
F2 24 DISCHARGE LAMP TROUBLE (M)
F2 25 DISCHARGE LAMP TROUBLE (Y)
F2 39 PROCESS THERMISTOR TROUBLE
F2 40 TONER DENSITY SENSOR TROUBLE (BLACK)
F2 41 TONER DENSITY SENSOR TROUBLE (CYAN)
F2 42 TONER DENSITY SENSOR TROUBLE (MAGENTA)
F2 43 TONER DENSITY SENSOR TROUBLE (YELLOW)
F2 45 COLOR IMAGE DENSITY SENSOR TROUBLE
F2 49 LSU THERMISTOR TROUBLE
F2 50 K DRUM PHASE SENSOR TROUBLE
F2 51 COLOR DRUM PHASE SENSOR TROUBLE
F2 58 TEMPERATURE / HUMIDITY SENSOR TROUBLE (HUD_M/TH_M)
F2 64 TONER SUPPLY OPERATION TROUBLE (BLACK)
F2 65 TONER SUPPLY OPERATION TROUBLE (CYAN)
F2 66 TONER SUPPLY OPERATION TROUBLE (MAGENTA)
F2 67 TONER SUPPLY OPERATION TROUBLE (YELLOW)
F2 70 IMPROPER TONER CARTRIDGE DETECTION (BLACK)
F2 71 IMPROPER TONER CARTRIDGE DETECTION (CYAN)
F2 72 IMPROPER TONER CARTRIDGE DETECTION (MAGENTA)
F2 73 IMPROPER TONER CARTRIDGE DETECTION (YELLOW)
F2 74 TONER CARTRIDGE CRUM ERROR (BLACK)
F2 75 TONER CARTRIDGE CRUM ERROR (CYAN)
F2 78 TONER CARTRIDGE CRUM ERROR (MAGENTA)
F2 77 TONER CARTRIDGE CRUM ERROR (YELLOW)
F2 78 REGISTRATION BK IMAGE DENSITY SENSOR TROUBLE (TRANSFER BELT SUBSTRATE REFLECTION RATE ABNORMALITY)
F2 91 HIGH DENSITY PROCESS CONTROL HIGH VOLTAGE ERROR (K)
F2 92 HIGH DENSITY PROCESS CONTROL HIGH VOLTAGE ERROR (C)
F2 93 HIGH DENSITY PROCESS CONTROL HIGH VOLTAGE ERROR (M)
F2 94 HIGH DENSITY PROCESS CONTROL HIGH VOLTAGE ERROR (Y)
F3
F3 12 PAPER FEED TRAY 1 LIFT OPERATION TROUBLE
F3 22 PAPER FEED TRAY 2 LIFT OPERATION TROUBLE
F6
F6 00 MFPC PWB - FAX COMMUNICATION TROUBLE
F6 01 FAX CONTROL PWB EEPROM READ/WRITE ERROR
F6 04 FAX MODEM OPERATION TROUBLE
F6 21 IMPROPER COMBINATION OF TEL/LIU PWB AND FAX SOFT SWITCH
F6 30 FAX 1-CHIP MICROPROCESSOR ACCESS ERROR (FAX DETECTION)
F6 97 INCOMPATIBILITY BETWEEN FAX CONTROL PWB AND THE MAIN MACHINE
F6 98 INCOMPATIBILITY BETWEEN FAX CONTROL PWB DESTINATION AND THE MAIN MACHINE DESTINATION
H2
H2 00 THERMISTOR OPEN TROUBLE (TH_UM_AD2)
H2 01 THERMISTOR OPEN TROUBLE (TH_LM)
H2 02 SUB THERMISTOR OPEN TROUBLE (TH_US)
H2 03 COMPENSATION THERMISTOR OPEN TROUBLE (TH_UM_AD1)
H3
H3 00 FUSING SECTION HIGH TEMPERATURE TROUBLE (TH_UM)
H3 01 FUSING SECTION HIGH TEMPERATURE TROUBLE (TH_LM)
H3 02 FUSING SECTION HIGH TEMPERATURE TROUBLE (TH_US)
H4
H4 00 FUSING SECTION LOW TEMPERATURE TROUBLE (TH_UM_AD2)
H4 01 FUSING SECTION LOW TEMPERATURE TROUBLE (TH_LM)
H4 02 FUSING SECTION LOW TEMPERATURE TROUBLE (TH_US)
H5
H5 01 5 TIMES CONTINUOUS DETECTION OF POD 1 NOT-REACHED JAM
H7
H7 10 RECOVERY ERROR FROM LOW FUSING TEMP (TH_UM_AD2)
H7 11 RECOVERY ERROR FROM LOW FUSING TEMP (TH_LM)
L1
L1 00 SCANNER FEED TROUBLE
L3
L3 00 SCANNER RETURN TROUBLE
L4
L4 02 PAPER FEED MOTOR TROUBLE
L4 03 FUSING MOTOR TROUBLE
L4 04 DEVELOPING MOTOR TROUBLE (BLACK)
L4 05 DEVELOPING MOTOR TROUBLE (COLOR)
L4 06 TRANSFER UNIT LIFT TROUBLE
L4 07 TRANSFER BELT MOTOR TROUBLE
L4 11 SHIFT MOTOR TROUBLE
L4 12 SECONDARY TRANSFER SEPARATION TROUBLE
L4 16 FUSING PRESSURE RELEASE TROUBLE
L4 30 MFP FAN MOTOR TROUBLE
L4 31 PAPER EXIT COOLING FAN TROUBLE
L4 32 POWER SOURCE COOLING FAN TROUBLE
L4 35 FUSING COOLING FAN TROUBLE
L4 43 PAPER EXIT COOLING FAN 2 TROUBLE
L4 50 PROCESS FAN TROUBLE
L4 51 PROCESS FAN 2 TROUBLE
L6
L6 10 POLYGON MOTOR TROUBLE
L8
L8 01 FULL WAVE SIGNAL DETECTION ERROR
L8 02 FULL WAVE SIGNAL ERROR
L8 20 COMMUNICATION ERROR OF MFPC PWB/LSU MOTHER BOARD
P1
P1 00 PCI COMMUNICATION ERROR
P1 01 PCI FAN MOTOR
P1 02 PLASMA GENERATING DEVICE ERROR
PC
PC PERSONAL COUNTER NOT DETECTED
U1
U1 01 BATTERY TROUBLE
U2
U2 00 MFP EEPROM READ/WRITE ERROR
U2 05 ERRONEOUS DETECTION OF ACCOUNT MANAGEMENT DATA / HDD INTERNAL AUTHENTICATION DB TABLE ERROR
U2 11 MFPC PWB EEPROM COUNTER CHECK SUM ERROR
U2 30 MFPC PWB AND PCU PWB MANUFACTURING NO. DATA INCONSISTENCY
U2 40 SD CARD SYSTEM STORAGE DATA AREA ERROR
U2 41 HDD SYSTEM STORAGE DATA AREA ERROR
U2 42 MACHINE ADJUSTMENT DATA (SYSTEM STORAGE DATA AREA) ERROR
U2 50 HDD USER AUTHENTICATION DATA CHECK SUM ERROR
U2 60 WATERMARK CHECK ERROR
U2 80 SCU PWB EEPROM READ/WRITE ERROR
U2 81 SCU PWB EEPROM CHECK SUM ERROR
U2 90 PCU PWB EEPROM READ/WRITE ERROR
U2 91 PCU PWB EEPROM CHECK SUM ERROR
U6
U6 00 PCU PWB /DESK PAPER FEED DESK (PAPER FEED TRAY 3, 4) COMMUNICATION TROUBLE
U6 01 DESK PAPER FEED TRAY 1 LIFT TROUBLE
U6 02 DESK PAPER FEED TRAY 2 LIFT TROUBLE
U6 03 DESK PAPER FEED TRAY 3 LIFT TROUBLE
U6 09 LCC LIFT MOTOR TROUBLE
U6 10 DESK PAPER FEED UNIT PAPER TRANSPORT MOTOR TROUBLE
U6 20 LCC CONTROL PWB - PCU PWB COMMUNICATION ERROR
U6 21 LCC TRANSPORT MOTOR TROUBLE
U6 22 LCC 24V POWER TROUBLE
U6 50 DESK - MAIN UNIT COMBINATION TROUBLE
U6 51 LCC - MAIN UNIT COMBINATION TROUBLE
U6 52 PCU PWB - PAPER FEED DESK (PAPER FEED TRAY 2) COMMUNICATION TROUBLE
U7
U7 50 MFPC PWB - VENDOR MACHINE COMMUNICATION ERROR
U7 51 VENDOR MACHINE ERROR
U9
U9 01 TOUCH PANEL TROUBLE
UC
UC 02 CPT - ASIC ERROR
UC 20 DOCC ASIC ERROR
End of Sharp MX 3640N Error Codes List