SHARP MX C311 MAINTENANCE REQUIRED CODES

SHARP MX C311 MAINTENANCE REQUIRED CODES

SHARP MX C311 MAINTENANCE REQUIRED CODES
Sharp MX C311 Maintenance Required Codes

Maintenance codes are displayed on the operation panel. The maintenance codes alert the user of a consumable item nearing it's normal maintenance or replacement interval, or the interval has been reached.

When a "toner supply is low" message is displayed a letter will also be displayed indicating which color will need to be replaced soon.

BK Black (or K)

Y Yellow

M Magenta

C Cyan

It is not necessary to replace the toner at the time a "toner supply is low" message is displayed, but it is a good idea to make sure you have another toner cartridge on hand.  If you continue to use the machine without replacing the cartridge the following message is displayed  "change the toner cartridge" and the machine will stop printing.

If any one of the color toners run out (including black toner), color printing will not be possible. If yellow, magenta, or cyan toner runs out but black toner remains, black and white printing will still be possible.

Keep the used toner cartridge in a plastic bag (do not discard it). Your service technician will collect the used toner cartridge.

To view the approximate amount of toner remaining, continually touch the COPY key during printing or when the machine is idle. The percentage of toner remaining will appear in the display while the key is touched. When the percentage falls to "25-0%", obtain a new toner cartridge and keep it ready for replacement.

Depending on your conditions of use, the color may become faint or the image blurred.

MAINTENANCE COUNTER MESSAGES

TA THE MAINTENANCE COUNTER (TOTAL) REACHES 90% OF THE SET VALUE

CA THE MAINTENANCE COUNTER (COLOR) REACHES 90% OF THE SET VALUE

AA THE MAINTENANCE COUNTERS (BOTH OF TOTAL AND COLOR) REACHES 90% OF THE SET VALUE

If your machine is displaying one of these codes let your service provider know. They indicate a service interval is coming up soon. The machine will continue to print normally. When the service has been performed the service provider will reset the counters and the codes will stop being displayed. In some cases, the machine may be set to stop printing when these codes are displayed.

THE SUPPLIES WILL BE NEEDED SOON PHOTO CONDUCTIVE DRUM CARTRIDGE

This code is displayed when the drum cartridge has reached 90% of its life expectancy. Based on either the print counter or the rotation counter. The machine will continue printing until the drum has reached 100% of its life expectancy.  When the black drum reaches life end no prints can be made. When the color drums reach life end, no color prints can be made, but black/white prints can still be made.

K- BLACK DRUM CARTRIDGE

C- CYAN DRUM CARTRIDGE

M- MAGENTA DRUM CARTRIDGE

Y- YELLOW DRUM CARTRIDGE

CHANGE THE SUPPLIES PHOTO CONDUCTIVE DRUM CARTRIDGE

This code is displayed when the drum cartridge has reached 100% of its life expectancy. Based on either the print counter or the rotation counter. When the black drum reaches life end no prints can be made. When only the color drums reach life end, no color prints can be made, but black/white prints can still be made.

K- BLACK DRUM CARTRIDGE

C- CYAN DRUM CARTRIDGE

M- MAGENTA DRUM CARTRIDGE

Y- YELLOW DRUM CARTRIDGE

DRUM CARTRIDGE

MAINTENANCE REQUIRED CODE DK THE DRUM CARTRIDGE PRINT COUNTER (BLACK) REACHES 60,000 SHEETS OR THE ACCUMULATED NUMBER OF ROTATIONS OF THE DRUM (BLACK) REACHES 5500K

MAINTENANCE REQUIRED CODE DC THE DRUM CARTRIDGE PRINT COUNTER (CYAN) REACHES 30,000 SHEETS OR THE ACCUMULATED NUMBER OF ROTATIONS OF THE DRUM (CYAN) REACHES 550K

MAINTENANCE REQUIRED CODE DM THE DRUM CARTRIDGE PRINT COUNTER (MAGENTA) REACHES 30,000 SHEETS OR THE ACCUMULATED NUMBER OF ROTATIONS OF THE DRUM (MAGENTA) REACHES 550K

MAINTENANCE REQUIRED CODE DY THE DRUM CARTRIDGE PRINT COUNTER (YELLOW) REACHES 30,000 SHEETS OR THE ACCUMULATED NUMBER OF ROTATIONS OF THE DRUM (YELLOW) REACHES 550K

If your machine is displaying one of these codes let your service provider know. The codes indicates that the respective drum cartridge has reached it's maintenance or replacement  interval. The machine will continue to print normally but you may experience copy quality problems on your printed pages. When the service has been performed the service provider will reset the counter and the code will stop being displayed. In some cases, the machine may be set to stop printing when this code is displayed.

K- BLACK DRUM CARTRIDGE

C- CYAN DRUM CARTRIDGE

M- MAGENTA DRUM CARTRIDGE

Y- YELLOW DRUM CARTRIDGE

THE SUPPLIES WILL BE NEEDED SOON DEVELOPER CARTRIDGE

This code is displayed when the developer cartridge has reached 90% of its life expectancy. The machine will continue printing until the developer cartridge has reached 100% of its life expectancy.
Based on either the print counter or the rotation counter. When the black developer cartridge reaches life end no prints can be made. When the color developer cartridges reach life end, no color prints can be made, but black/white prints can still be made.

K- BLACK DEVELOPER CARTRIDGE

C- CYAN DEVELOPER CARTRIDGE

M- MAGENTA DEVELOPER CARTRIDGE

Y- YELLOW DEVELOPER CARTRIDGE

CHANGE THE SUPPLIES DEVELOPER CARTRIDGE

This code is displayed when the developer cartridge has reached 100% of its life expectancy. Based on either the print counter or the rotation counter. When the black developer cartridge reaches life end no prints can be made. When the color developer cartridges reach life end, no color prints can be made, but black/white prints can still be made.

K- BLACK DEVELOPER CARTRIDGE

C- CYAN DEVELOPER CARTRIDGE

M- MAGENTA DEVELOPER CARTRIDGE

Y- YELLOW DEVELOPER CARTRIDGE

DEVELOPER CARTRIDGE SYSTEM COUNTERS

MAINTENANCE REQUIRED CODE VK THE DEVELOPER PRINT COUNTER (BLACK) REACHES 60,000 SHEETS OR THE ACCUMULATED NUMBER OF ROTATIONS OF THE DEVELOPER (BLACK) REACHES 550K

MAINTENANCE REQUIRED CODE VC THE DEVELOPER PRINT COUNTER (CYAN) REACHES 30,000 SHEETS OR THE ACCUMULATED NUMBER OF ROTATIONS OF THE DEVELOPER (CYAN) REACHES 550K

MAINTENANCE REQUIRED CODE VM THE DEVELOPER PRINT COUNTER (MAGENTA) REACHES 30,000 SHEETS OR THE ACCUMULATED NUMBER OF ROTATIONS OF THE DEVELOPER (MAGENTA) REACHES 550K

MAINTENANCE REQUIRED CODE VY THE DEVELOPER PRINT COUNTER (YELLOW) REACHES 30,000 SHEETS OR THE ACCUMULATED NUMBER OF ROTATIONS OF THE DEVELOPER (YELLOW) REACHES 550K

If your machine is displaying one of these codes let your service provider know. The codes indicates that the respective developer unit has reached it's maintenance or replacement  interval. The machine will continue to print normally but you may experience copy quality problems on your printed pages. When the service has been performed the service provider will reset the counter and the code will stop being displayed. In some cases, the machine may be set to stop printing when this code is displayed.

CHECK THE WASTE TONER BOX

The Waste Toner Container is full.

Replace the used waste toner container.

Be careful not to point the holes down as used toner will spill out.
Do not discard the removed waste toner box. Store it in a plastic bag. Your service technician will collect the waste toner cartridge.

Our friendly and professional staff is available 8AM – 5PM Mon-Fri to answer questions and schedule appointments.

Call us at: Local 352-505-5855 Or Toll Free 877-852-0044

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