Sharp MX M464N Error Codes

SHARP MX M464N ERROR CODES

Sharp MX M464N
Sharp MX M464N Error Codes

When the machine displays an error code there is a functional problem with the machine. Sometimes the code can be cleared by turning the machine off for a minute and then powering the machine back up.  When powering down the machine, first turn off the on/off switch on the operation panel. This allows the machine to perform and complete its power down sequence. Wait until the panel has gone dark and any flashing buttons have stopped flashing. Then turn off the main power switch. Wait for a minute and turn the machine back on, first by the main power switch, then the on/off switch on the operation panel. If the code reappears call your service provider and inform them of the code that is displaying on the operation panel.

A0

A0 01 PCU PWB ROM ERROR

A0 02 SCU PWB ROM ERROR

A0 04 ACU PWB ROM ERROR (WHEN SCANNER EXPANSION KIT IS INSTALLED)

A0 15 DSK BOOT VERSION DISAGREEMENT

A0 17 INCONSISTENCY BETWEEN THE UI DATA AND THE CPU FIRMWARE VERSION

A0 20 CONFLICT FIRMWARE AND EEPROM DATA VERSION (MFP)

A0 21 CONFLICT FIRMWARE AND EEPROM DATA VERSION (PCU)

A0 22 CONFLICT FIRMWARE AND EEPROM DATA VERSION (SCU)

C1

C1 10 MAIN CHARGER TROUBLE

E6

E6 10 DSPF (CCD) SHADING ERROR (BLACK CORRECTION)

E6 11 DSPF (CCD) SHADING ERROR (WHITE CORRECTION)

E6 14 CCD-ASIC ERROR

E7

E7 01 MFP IMAGE DATA ERROR

E7 02 HDD TROUBLE WHEN THE MIRRORING KIT IS INSTALLED

E7 03 HDD TROUBLE / MIRRORING KIT ERROR

E7 04 HDD-ASIC ERROR

E7 07 SD CARD ERROR

E7 10 SHADING ERROR (BLACK CORRECTION)

E7 11 SHADING ERROR (WHITE CORRECTION)

E7 14 CCD -ASIC TROUBLE

E7 20 LSU LASER DETECTION TROUBLE

E7 21 LSU LASER DETERIORATION TROUBLE

E7 24 LSU LD DRIVER ERROR

E7 28 LSU - PCU CONNECTION ERROR

E7 29 LSU-ASIC FREQUENCY ERROR

E7 42 IMAGE DATA ERROR (ACRE ASIC)

E7 46 IMAGE DATA DECODE ERROR (ACRE ASIC)

E7 47 COMBINATION ERROR BETWEEN MFP PWB AND ACRE FIRMWARE

E7 48 SCANNER EXPANSION PWB (ACRE) ASIC MEMORY ERROR

E7 49 WATERMARK DATA ERROR

E7 50 ENGINE CONNECTION TROUBLE

E7 55 PWB INFORMATION SUM ERROR (ENGINE DETECTION)

E7 60 COMBINATION ERROR BETWEEN THE MFP PWB AND OTHER PWB. FIRMWARE

E7 80 MFP-SCU PWB COMMUNICATION ERROR

E7 89 COMMUNICATION ERROR BETWEEN MFP PWB CPU AND ENERGY-SAVING NIC CONTROLLER

E7 90 MFP PCU PWB COMMUNICATION ERROR

E7 91 MFP-PCU PWB COMMUNICATION ERROR

E7 92 COPY IMAGE DATA ERROR

E7 93 COPY, IMAGE SEND, FAX, FILING, PRINT IMAGE DATA PROCESS ERROR

E7 94 IMAGE FILE DATA PROCESS ERROR (WHEN IMPORTING FILE DATA)

E7 95 MFP PWB DIMM MEMORY CHECK ERROR (ASIC)

E7 96 MFP PWB DIMM MEMORY CHECK ERROR (SOC)

E7 A0 LSU LD PWB EEPROM READ/WRITE ERROR

E7 A5 INSTALLATION ERROR OF HDD WHICH WAS USED IN THE MIRRORING KIT

E7 A6 COMPACT FLASH MEMORY TROUBLE

EE

EE EC AUTOMATIC TONER DENSITY ADJUSTMENT ERROR

EE EL AUTOMATIC TONER DENSITY ADJUSTMENT ERROR (OVER TONER)

EE EU AUTOMATIC TONER DENSITY ADJUSTMENT ERROR (UNDER TONER)

F1

F1 00 FINISHER - PCU PWB COMMUNICATION ERROR

F1 03 FINISHER PAPER EXIT ROLLER LIFTING OPERATION TROUBLE

F1 08 STAPLER SHIFT TROUBLE

F1 10 STAPLE OPERATION TROUBLE

F1 11 FINISHER GRIP OPERATION TROUBLE

F1 15 FINISHER PAPER EXIT TRAY LIFT OPERATION TROUBLE

F1 19 FINISHER ALIGNMENT OPERATION TROUBLE F

F1 20 FINISHER ALIGNMENT OPERATION TROUBLE R

F1 21 FINISHER FAN TROUBLE

F1 22 FINISHER ASSIST MOTOR TROUBLE

F1 23 FINISHER SHUTTER TROUBLE

F1 30 FINISHER SADDLE UNIT COMMUNICATION TROUBLE

F1 31 SADDLE PAPER FOLDING TROUBLE

F1 32 FINISHER - PUNCH UNIT COMMUNICATION ERROR

F1 33 PUNCH UNIT SHIFT OPERATION TROUBLE

F1 34 PUNCH OPERATION TROUBLE

F1 36 PUNCH PAPER EDGE DETECTION ERROR

F1 37 FINISHER DATA BACKUP RAM ERROR

F1 38 PUNCH DATA BACKUP RAM ERROR

F1 39 PUNCH PAPER DUST SENSOR ERROR

F1 41 SADDLE PAPER POSITIONING OPERATION TROUBLE

F1 42 SADDLE GUIDE MOTOR TROUBLE

F1 43 SADDLE ALIGNMENT OPERATION TROUBLE

F1 44 SADDLE STAPLE MOTOR R TROUBLE

F1 45 SADDLE STAPLE TROUBLE

F1 46 SADDLE PUSHING PLATE MOTOR TROUBLE

F1 47 SADDLE PAPER TRANSPORT MOTOR TROUBLE

F1 50 MAIN UNIT - FINISHER COMBINATION ERROR

F1 51 SADDLE SENSOR CONNECTION TROUBLE

F1 52 FINISHER MICRO SWITCH TROUBLE

F2

F2 22 DISCHARGE LAMP ERROR

F2 39 PROCESS THERMISTOR TROUBLE

F2 40 TONER DENSITY SENSOR TROUBLE

F2 50 DRUM PHASE SENSOR TROUBLE

F2 58 PROCESS HUMIDITY SENSOR TROUBLE

F2 64 TONER SUPPLY OPERATION TROUBLE

F2 70 IMPROPER TONER CARTRIDGE DETECTION

F2 74 TONER CARTRIDGE CRUM ERROR

F2 78 REGISTRATION IMAGE DENSITY SENSOR TROUBLE

F2 91 THIGH DENSITY PROCESS CONTROL HIGH VOLTAGE ERROR

F3

F3 12 PAPER FEED TRAY 1 LIFT OPERATION TROUBLE

F3 22 PAPER FEED TRAY 2 LIFT OPERATION TROUBLE

F6

F6 00 MFP-FAX COMMUNICATION TROUBLE

F6 01 FAX BOARD EEPROM READ/WRITE ERROR

F6 04 FAX MODEM OPERATION TROUBLE

F6 21 COMBINATION ERROR BETWEEN THE TEL/LIU PWB AND THE FAX SOFT SWITCH

F6 30 ACCESS ERROR TO 1-CHIP MICROPROCESSOR ON THE FAX BOARD (FAX DETECTION)

F6 97 THE FAX PWB DOES NOT MATCH WITH THE MACHINE MODEL

F6 98 COMBINATION ERROR BETWEEN THE FAX-BOX DESTINATION INFORMATION AND THE MACHINE DESTINATION INFORMATION

H2

H2 00 THERMISTOR OPEN TROUBLE (TH_UM)

H2 01 THERMISTOR OPEN TROUBLE (TH_LM)

H2 02 THERMISTOR OPEN TROUBLE (TH_US)

H3

H3 00 FUSING SECTION HIGH TEMPERATURE TROUBLE (TH_UM)

H3 01 FUSING SECTION HIGH TEMPERATURE TROUBLE (TH_LM)

H3 02 FUSING SECTION HIGH TEMPERATURE TROUBLE (TH_US)

H4

H4 00 FUSING SECTION LOW TEMPERATURE TROUBLE (TH_UM)

H4 02 FUSING SECTION LOW TEMPERATURE TROUBLE (TH_US)

H5

H5 01 5 TIMES CONTINUOUS POD 1 NOT-REACH JAM

H7

H7 10 RECOVERY ERROR FROM LOW FUSER TEMP (TH_UM)

L1

L1 00 SCANNER FEED TROUBLE

L3

L3 00 SCANNER RETURN TROUBLE

L4

L4 02 PAPER FEED MOTOR TROUBLE

L4 03 FUSING MOTOR TROUBLE

L4 04 DRUM MOTOR TROUBLE

L4 11 SHIFT MOTOR TROUBLE

L4 31 PAPER EXIT COOLING FAN (POFM 1/2) TROUBLE

L4 32 POWER SOURCE COOLING FAN TROUBLE

L4 34 LSU COOLING FAN TROUBLE

L4 43 PAPER EXIT COOLING FAN (POFM3) TROUBLE

L4 44 OZONE EXHAUST FAN TROUBLE

L4 50 PROCESS FAN TROUBLE

L6

L6 10 POLYGON MOTOR LOCK DETECTION

L8

L8 01 FULL WAVE SIGNAL DETECTION ERROR

L8 02 FULL WAVE SIGNAL ERROR

L8 20 COMMUNICATION ERROR OF MFP PWB/MOTHER BOARD

P1

P1 00 PCI COMMUNICATION ERROR

P1 01 PCI FAN ERROR

P1 02 PLASMA GENERATING DEVICE ERROR

PC

PC PERSONAL COUNTER NOT DETECTED

U1

U1 01 BATTERY TROUBLE

U2

U2 00 MFP EEPROM READ/WRITE ERROR

U2 05 ERRONEOUS DETECTION OF ACCOUNT MANAGEMENT DATA HDD INTERNAL AUTHENTICATION DB TABLE ERROR

U2 11 MFP PWB EEPROM COUNTER CHECK SUM ERROR

U2 30 MFP PWB AND PCU PWB MANUFACTURING NO. DATA INCONSISTENCY

U2 40 SD CARD SYSTEM STORAGE DATA AREA ERROR

U2 41 HDD SYSTEM STORAGE DATA AREA ERROR

U2 42 MACHINE ADJUSTMENT DATA (SYSTEM STORAGE DATA AREA) ERROR

U2 50 HDD USER AUTHENTICATION DATA CHECK SUM ERROR

U2 80 SCU PWB EEPROM READ/WRITE ERROR

U2 81 SCU PWB EEPROM CHECK SUM ERROR

U2 90 PCU PWB EEPROM READ/WRITE ERROR

U2 91 PCU PWB EEPROM CHECK SUM ERROR

U5

U5 00 DOCUMENT FEED UNIT COMMUNICATION ERROR

U5 16 DOCUMENT FEED UNIT FAN MOTOR TROUBLE

U5 30 DOCUMENT FEED UNIT TRAY LIFT UP TROUBLE

U5 31 DOCUMENT FEED UNIT TRAY LIFT DOWN TROUBLE

U6

U6 00 COMMUNICATION ERROR OF PCU PWB /DESK PAPER FEED UNIT

U6 01 DESK PAPER FEED TRAY 1 LIFT TROUBLE

U6 02 DESK PAPER FEED TRAY 2 LIFT TROUBLE

U6 09 LCC LIFT MOTOR TROUBLE

U6 10 DESK PAPER FEED UNIT PAPER TRANSPORT MOTOR TROUBLE

U6 20 PCU PWB - LCC COMMUNICATION TROUBLE

U6 21 LCC PAPER TRANSPORT MOTOR TROUBLE

U6 22 LCC 24V POWER TROUBLE

U6 50 DESK - MAIN UNIT COMBINATION TROUBLE

U6 51 LCC - MAIN UNIT COMBINATION TROUBLE

U6 52 PCU - PAPER FEED DESK COMMUNICATION TROUBLE

U7

U7 50 MFP PWB - VENDOR MACHINE COMMUNICATION ERROR

U7 51 VENDOR MACHINE ERROR

U9

U9 01 TOUCH PANEL TROUBLE

UC

UC 02 IPD/DOCC ASIC IPD SECTION ERROR

UC 20 IPD/DOCC ASIC DOCC SECTION ERROR

End of Sharp MX M464N Error Codes List